Melissa Romero
Gresham
Summary
Passionate, eager employee with a desire to take on a new journey. Strong work ethic, energetic and equipped with great people skills. Experienced at working effectively unsupervised and quick to learn new skills if needed.
Overview
6
6
years of professional experience
Work History
Sales Associate
TJX Companies
12.2024 - Current
- Enhanced customer experience by providing personalized service and product recommendations.
- Executed daily sales strategies to achieve store targets and increase revenue.
- Trained new associates on sales techniques and company policies to ensure consistent performance.
- Managed inventory levels through effective stock organization and replenishment processes.
- Implemented visual merchandising standards to optimize product presentation and drive sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
Boutique 5 De Mayo
04.2019 - 10.2024
- I greeted customers, provided exceptional customer service, and assisted customers with product selection, sizing, and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized and restocked shelves according to size, color, or style, as needed, to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice, which usually led to upselling additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Performed cashier duties such as accepting payments via the point-of-sale system, issuing receipts, and counting back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered incoming telephone calls to provide store, products and services information.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items while also organizing returned merchandise to proper areas and restocked displays.
Education
Concorde Career College
Skills
- Friendly, Positive Attitude
- Attention to Detail
- Customer Relations
- Bilingual (English/Spanish)
- Creative thinking
- Motivated
- Team player
- Punctual
- Problem-solving skills
- Multi-tasking strength
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
TJX Companies
12.2024 - Current
Sales Associate
Boutique 5 De Mayo
04.2019 - 10.2024
Concorde Career College
Education and Training
other
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