Melissa Roth
Cedar Rapids,IA
Summary
Over 13 years of custodial experience in educational and office environments, demonstrating a strong commitment to cleanliness, safety, and attention to detail. Proficient in a variety of cleaning tasks, including sweeping, mopping, and sanitizing, with a solid understanding of industrial cleaning equipment and safety protocols. Known for reliability, punctuality, and professionalism while working independently or as part of a team. Passionate about maintaining a clean and welcoming environment that enhances the health and comfort of all building users. Known for reliability, punctuality, and professionalism while working independently or as part of a team. Passionate about maintaining a clean and welcoming environment that enhances the health and comfort of all building users.
Overview
22
22
years of professional experience
Work History
Sales Associate
Menard Inc.
Cedar Rapids, IA
06.2018 - 06.2025
- Departments worked in: Paint, inventory, hardware.
- check dates on products, up stock/down stock and log in the system, stock shelves/face shelves, count inventory, put away plant trucks, stock plant tables/face tables, damage out bad plants, stock the garden center and water plants, take out the trash and recycle, clean tables and end caps.
- I was a fill-in manager for three months.
- Helped open and close the Hardware/Garden Center.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Used technology resources to assist customers in locating and selecting items.
- Helped customers find specific products, answered questions, and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Developed trusting relationships with customers by making personal connections.
- Collected payments and provided accurate change.
- Assessed customer needs to provide assistance and information on product features.
- Received and displayed product shipments on store retail shelves upon delivery.
- Trained new team members in stock procedures and customer services.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Stocker/Cashier
Dollar Tree Stores
Cedar Rapids, IA
10.2017 - 06.2018
- Friendly
- Unload truck,
- Stocking and Face shelves,
- Run cash register, vacuum, sweep, mop.
- Straightening the back room, setting up new products,
- Help open and close, clean windows, shelves, walls, and bathrooms.
- Inventory
- Put out new merchandise, and checked for outdated or damaged items.
- Received incoming product deliveries and relocated them to storage shelves, coolers, or bins.
- Followed proper stock rotation procedures to minimize obsolescence and remove out-of-date items from the sales floor.
- Lifted materials of varied weights on a regular basis.
- Updated products with new pricing, or temporary promotion signs, to increase sales.
- Faced products on shelves and displays to meet company policies.
- Greeted customers and retrieved requested products to drive satisfaction.
- Moved and rebuilt shelves, racks, and displays to increase the visibility of merchandise.
- Kept work areas clean, neat, and organized for optimal productivity and worker safety.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Operated the cash register or POS system to receive payment by cash, check, and credit card.
- Answered customer questions and provided store information.
- Counted money in cash drawers at the beginning of shifts to ensure that the amounts were correct.
- Learned the roles of other departments to provide coverage and keep the store operational.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Directed trash removal and sanitation procedures to keep the aisles and register area organized.
- Used suggestive selling techniques to promote add-on sales.
- Scanned merchandise using the point-of-sale system for accurate purchase totals.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Discounted purchases are made by scanning and redeeming coupons.
- Helped customers find specific products, answered questions, and offered product advice.
Temp Worker
QPS Employment Group INC
Cedar Rapids, IA
04.2017 - 09.2017
- Inventory Counting, Boxing, Sweeping, Mopping, Setting up workstations, Getting group started, Labeling boxes for shipments, Filling orders, Reading orders, Self-starter
- Supported operations by keeping supplies organized and stocked.
- Maintained positive working relationship with fellow staff and management.
- Rotated through series of different stations based on team needs.
- Looked for ways to go above and beyond job requirements.
- Upheld high standards of productivity and quality in operations.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Collaborated with team members to achieve project milestones within set deadlines.
Building Engineer/ Custodian
Cedar Rapids Community School District
Cedar Rapids, IA
08.2003 - 03.2017
- Coordinated building repair and construction projects, maintaining security and emergency response to provide preventive and corrective maintenance.
- Assessed HVAC, electrical units and mechanical equipment to maintain functionality.
- Established positive working relationships with staff, supervisors and building occupants.
- Organized assignments and schedules for subordinates to cover daily and deep cleaning needs.
- Oversaw and facilitated general and preventive maintenance schedule across facility.
- Checked and stocked inventory throughout facility to meet expected demands.
- Performed landscaping tasks and removed litter to maintain grounds.
- Moved equipment and furniture to thoroughly clean space.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Reported or resolved observed hazards observed and followed up to verify resolution.
- Discarded cardboard boxes and trash in compactors and balers.
- Monitored building access and secured premises by locking and unlocking entrances according to established schedule.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Set up and removed furniture, equipment and supplies required for meetings and special events.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Stripped, sealed, finished and polished floors to maintain longevity and health.
- Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
- Notified building managers about needed repairs to maintain public safety.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Maintained accountability for building keys, master keys and access cards.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Education
High School Diploma -
Kirkwood Community College
Cedar Rapids, IASkills
- Team player
- Fast learner, active learning
- Good with people
- Time management, task prioritization
- Mathematics
- Self-starter
- Repairs
- Preventive maintenance
- Running carpet equipment
- Knowledge of different types of scrubbers
- Knowledge of lockout/tagout
- Knowledge of setups and tear downs
- Equipment maintenance
- Organizational skills
- Courteous demeanor, energetic work attitude
- Inventory control familiarity
- Opening and closing procedures
- Creative problem solving, email, multi-task
- Money handling
- Friendly and outgoing
- Product knowledge
- Attention to detail
- Relationship building
- Positive and professional
- Stock replenishment
- Listening skills
Affiliations
- Grow herbs and flowers
- Vegetables garden most years
- canning
- making quilts
- making soaps, lotions, and healing salves
- reading
Accomplishments
- I was a fill in Manager for 3 months at Menards on Wiley Blvd.
- I was a Lead person at a wear house for 1 month.
- I was the Head Custodian for 4 to 5 years with the Cedar Rapids community School District.
Custom
References available upon request.
Timeline
Sales Associate
Menard Inc.
06.2018 - 06.2025
Stocker/Cashier
Dollar Tree Stores
10.2017 - 06.2018
Temp Worker
QPS Employment Group INC
04.2017 - 09.2017
Building Engineer/ Custodian
Cedar Rapids Community School District
08.2003 - 03.2017
High School Diploma -
Kirkwood Community College