Melissa Rother
Grand Junction,United States
Summary
Associates of Arts Degree Business with concentration in Business Management. Computer skills with Microsoft word, Power Point, Excel, and Outlook. Great customer service skills in a professional manner.
Managing multiple tasks at one time. Effective trainer and coach with an understanding of business operations, cost controls and inventory management. Desiring to bring 8 years of progressive experience to a growing team. Customer-savvy accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time.
Committed Safety Supervisor with experience conducting proactive and reactive safety training and coaching with employees. Dedicated to researching and implementing safety measures based on company operations and latest information ascertained through official agencies. Safety-focused UPS professional methodical about evaluating and optimizing worker conditions through use of strategic monitoring programs. Vigilant and analytical in isolating and addressing different concerns. Detail-oriented inspector with good multitasking and recordkeeping abilities. Detail-oriented Safety Supervisor with solid expertise in interpreting federal and state safety rules and regulations. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
29
29
years of professional experience
Work History
Safety Supervisor
UPS
Grand Junction, Colorado
02.2017 - Current
- Completed workplace safety and hazard inspections.
- Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
- Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
- Monitored safety practices of new and existing employees.
- Kept main work areas free of debris and obstacles that could cause falls and mishaps.
- Inspected work practices and procedures for compliance with company and federal regulations.
- Participated in safety meetings and assisted CHSP safety committee by answering questions from staff members.
- Trained company employees in safety procedures and provided in-depth documentation for review.
- Reviewed company processes and suggested methods that would improve overall safety for all employees.
- Identified and eliminated potential safety code deficits and addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems through annual inspections.
- Verified monthly practice of fire drills for every work shift.
- Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
- Served as primary backup to officer in charge with various responsibilities related to compliance, operations management, and staff supervision.
- Completed payroll for employees and maintained detailed records of procedures.
- Calculated deductions and processed payroll for employees.
- Supported operations by communicating with customers, filing documents and managing data.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Head Baker
PresentSafeway
Grand Junction, United States
09.2014 - Current
- Ordering, tracking sales, stocking, organizing, production
- Time management and overall great customer service.
- Managed training, disciplining and motivating employees.
- Oversaw budgets and cost controls to maintain efficient operations.
- Assisted with creating promotions to highlight bakery offerings and drive sales.
- Maintained adequate coverage for peak business hours by setting effective employee schedules and leave policies.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Filled out inventory and production sheets and informed head baker of stock levels.
Seafood Manager
Safeway
Grand Junction, United States
10.2008 - 09.2014
- Oversee day-to-day operations including inventory management, sales reporting and expense tracking
- With profitable sales and low distress I made the company money
- Started as meat wrapper after 6 months was promoted to Seafood Manager.
- Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
- Provided detailed information to customers about available seafood products and self-service items.
- Wrapped, weighed, labeled and priced cuts of seafood.
- Created clean and inviting appearance for fresh seafood cases to encourage sales.
- Managed daily work schedules for seafood staff.
Assistant Kitchen Manager
Old Chicago
Grand Junction, United States
04.1999 - 02.2007
- Oversaw day-to-day operations ordering, inventory, sales and expenses
- Opened a store in Wichita Kansas, trained new employees core values of old Chicago and how things are to be ran in the kitchen.
- Ended up learning how to do every job in the heart of the restaurant business, along with hostess, bookkeeping, and applying great customer service skills.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Assistant Kitchen Manager
Sabarro
Grand Junction, United States
05.1996 - 04.1999
- Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
Education
Associate of Arts - Business
University of Phoenix
Tempe, AZ06.2015
Skills
- MELISSA ROTHER
- Professional skills: Organization, Time management, Microsoft Word, PowerPoint, scheduling, payroll
- Communication, and over all good customer service skills
- Relevant Coursework includes Business Communications and Critical Thinking, Foundations of
- Business, Strategic Management, and Ethics and Social Responsibility
- Employee Assignments
- Problem Anticipation and Resolution
- Kitchen Safety
- Cleanliness and Sanitation
- Protective Equipment Knowledge
- Paperwork Preparation
- Shift Work
Timeline
Safety Supervisor
UPS
02.2017 - Current
Head Baker
PresentSafeway
09.2014 - Current
Seafood Manager
Safeway
10.2008 - 09.2014
Assistant Kitchen Manager
Old Chicago
04.1999 - 02.2007
Assistant Kitchen Manager
Sabarro
05.1996 - 04.1999
Associate of Arts - Business
University of Phoenix