Melissa R. Palm
Katy,TX
Summary
Motivated, Personable individual with the ability to learn and apply new skills to the workplace. Ability to maintain composure under pressure, multitasks and works well in fast-paced, high-volume environments. Take pride in work. Displays professionalism. History of excellent work performance in individual and team roles combined.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Expanded Functions Dental Assistant
Community HealthNet Health Center
Gary, IN
11.2023 - 09.2025
- Assisted in chairside procedures, ensuring patient comfort and safety during treatments.
- Prepared dental materials and instruments for various procedures, maintaining sterile environments.
- Educated patients on post-operative care and oral hygiene practices to promote recovery.
- Streamlined inventory management processes for dental supplies, optimizing usage efficiency.
- Collaborated with dentists to develop treatment plans tailored to individual patient needs.
- Contributed to a positive patient experience by effectively addressing concerns and answering questions about dental treatments.
- Applied fluoride varnish and sealants.
- Supported dentist during oral surgeries, ensuring proper instrument preparation and sterilization procedures were followed.
- Built strong rapport with patients through empathetic communication skills, fostering trust in dental care providers.
- Skillfully managed dental emergencies, stabilizing patients and coordinating appropriate follow-up care.
- Increased efficiency in the dental office by assisting with chairside duties such as taking impressions and fabricating temporary crowns.
- Expanded knowledge of dental techniques and advancements by attending continuing education courses, applying new learnings to daily practice.
- Maintained strict adherence to infection control protocols, safeguarding the health of patients and staff.
- Assisted in coronal polishing.
- Assisted dentists in complex procedures, ensuring efficient and high-quality treatment outcomes.
- Conducted pre-operative assessments of patients'' medical history to minimize risks associated with anesthesia administration during dental procedures.
- Managed patient records with attention to detail, updating medical histories and inputting relevant information into the practice management software system.
- Fostered a welcoming and calming environment for patients by maintaining orderliness and cleanliness in all treatment areas.
Dental Assistant
Aspen Dental
Merrillville, IN
01.2018 - 11.2023
Assembly Line Worker/Set Press Machine Operator
Wabash National
Lafayette, IN
01.2013 - 01.2017
Education
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Ross Medical Education
Lafayette, IN01.2018
Skills
- Leadership
- Team player
- Great Listener
- Customer service skills
- Time management
- Safety-first mentality
- Detail oriented
Certification
- Texas Registered Dental Assistant
- Expanded functions Certification
- OSHA training
- CPR license
Timeline
Expanded Functions Dental Assistant
Community HealthNet Health Center
11.2023 - 09.2025
Dental Assistant
Aspen Dental
01.2018 - 11.2023
Assembly Line Worker/Set Press Machine Operator
Wabash National
01.2013 - 01.2017
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Ross Medical Education