Yleana Fermin
Seffner,FL
Summary
Versatile and dynamic Expanded Functions Dental Assistant with a proven track record at Pacific Dental Services. Excelled in patient care, leading teams, and enhancing operational efficiency. Skilled in compassionate customer service, demonstrating exceptional communication and leadership qualities. Achieved significant patient satisfaction and retention through empathetic service and technical expertise.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Expanded Functions Dental Assistant
Advanced Dental Care of Temple Terrace
Temple Terrace, FL
01.2024 - Current
- Assisted dentist in providing dental treatments to patients, including taking patient medical histories and vital signs. Educated patients on treatment procedures and post-procedure home care. Built loyal patient following and retained returning patients by providing empathetic and caring service.
- Fabricated temporary crowns or bridges from alginate impressions taken. Completed day-to-day duties accurately and efficiently.
- Maintained awareness of government regulations, health insurance changes and financing options. Explained dental services and payment plans to help patients make informed decision
Specialty Dental Assistant
Pacific Dental Services
Central, FL
11.2023 - 01.2024
- Collaborated with multiple specialists, including Oral Surgeons, Endodontists, and Periodontists, across Central Florida.
- Produced precise radiographs to support specialist assessments and insurance claims. Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Assisted the endodontist in performing root canals and root canal retreats. Supported the oral surgeon in performing implant placements, biopsies, extractions, and sinus lifts. Supported periodontist with extractions, periodontal scaling, and bone grafting procedures.
Expanded Functions Dental Assistant
Sage Dental
Zephyrhills, FL
05.2023 - 11.2023
- Exposed diagnostic dental x-rays to analyze teeth condition. Explained dental services and payment plans to help patients make informed decisions. Provided chair-side assistance during dental procedures, Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Supported traveling endodontist team to facilitate successful dental operations.
- Supported endodontist during procedures, ordered inventory, and maintained safety of instruments and equipment during travel.
Lead Dental Assistant
Pacific Dental Services
Brandon, FL
09.2020 - 05.2023
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
- Participated in leadership meetings to align on monthly objectives and optimize office operations. Trained dental assistants and cross-trained office staff to enhance overall team efficiency. Delegated work to staff, setting priorities and goals.
- Maintained strict office organization and cleanliness to OSHA standards.
- Performed detailed scanning and glazing for CEREC crown fabrication. Ensured optimal performance of CEREC milling and scanning machines through regular maintenance and cleaning.
Education
High School Diploma -
Armwood Highschool
Seffner, FL05-2019
Skills
- Adaptable
- Flexible
- X-ray proficiency
- Temporary crown fabrication
- Friendly, positive attitude
- Excellent communication
- Supervision and leadership
Certification
- BLS Certification
- EFDA Cerification
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Expanded Functions Dental Assistant
Advanced Dental Care of Temple Terrace
01.2024 - Current
Specialty Dental Assistant
Pacific Dental Services
11.2023 - 01.2024
Expanded Functions Dental Assistant
Sage Dental
05.2023 - 11.2023
Lead Dental Assistant
Pacific Dental Services
09.2020 - 05.2023
- BLS Certification
- EFDA Cerification
High School Diploma -
Armwood Highschool
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