Melissa Ruelas
Peoria,AZ
Summary
Efficient professional in healthcare documentation boasts high productivity and the capability to complete tasks swiftly while maintaining accuracy. Skilled in medical coding, electronic health records management, and data analysis. Excel in organizational, communication, and problem-solving skills, ensuring seamless workflow and compliance with healthcare regulations.
Overview
22
22
years of professional experience
Work History
Physical Therapy Medical Coder /Eligibility Coordinator
Ortho Arizona
Phoenix, AZ
11.2019 - 11.2024
- Enter daily changes for 13 Providers
- Collaborated with other departments such as billing, clinical documentation improvement, quality assurance to ensure accurate coding practices are being followed.
- Performed audits on coded claims to ensure that all required data elements are included for accurate payment processing.
- Apply copay to visit charge.
- Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
- Performed quality assurance checks on coded data.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
Front Office Receptionist /Medical Billing Specialist
Omni Dermatology
Phoenix, Arizona
08.2014 - 12.2018
- Entered new client data into database systems accurately.
- Contributed to team effort by accomplishing related tasks as needed.
- Received payments from customers and processed credit card transactions accurately.
- Scheduled appointments for clients and recorded all client data into the system.
- Managed incoming and outgoing mail, including sorting, distributing, and maintaining records of correspondence.
- Prepared invoices for customers according to company procedures.
- Multi-line phone system.
Administrative Assistant
Cartwright School District
Phoenix, AZ
03.2013 - 08.2014
- Managed office supplies inventory and placed orders when necessary.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level.
- C.U.T S program
Front Office Receptionist
Estrella Women's Health Center
Phoenix, Arizona
10.2002 - 05.2009
- Entered new client data into database systems accurately.
- Provided excellent customer service to all guests.
- Handled confidential information with discretion and sensitivity.
- Assisted with administrative tasks such as filing documents, photocopying, faxing.
- Processed payments for services rendered accurately and efficiently.
- Answered phone calls, transferred calls, took messages, and provided information to callers.
- Schedule appointments for several types of medical procedures.
Education
High School Diploma -
Maryvale High School
Phoenix, Arizona05-2001
Skills
- Data entry and management
- HIPPA Certified
- Training and mentoring
- Medical billing
- Greenway Software
- Microsoft Excel
- Knowledge in EMR
- Bilingual
- Patient data identification
- Workflow management
- Codification
- Claims processing
- CPT coding
- Multi-tasker
- Insurance verification
Timeline
Physical Therapy Medical Coder /Eligibility Coordinator
Ortho Arizona
11.2019 - 11.2024
Front Office Receptionist /Medical Billing Specialist
Omni Dermatology
08.2014 - 12.2018
Administrative Assistant
Cartwright School District
03.2013 - 08.2014
Front Office Receptionist
Estrella Women's Health Center
10.2002 - 05.2009
High School Diploma -
Maryvale High School