Melissa Samuels

Sanitized, restocked, and organized exam rooms and medical equipment.

• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Called and faxed pharmacies to submit prescriptions and refills.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Collected and documented patient medical information such as height and weight for 25 patients on clinic days.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Verified patient insurance coverage and collected required co-payments.

• Worked as front desk receptionist checking patients in and out, collecting co-pays, answering phones, verifying insurance, referrals, and inputting doctors schedule for entire week.

• Working the front desk checking patients in/out, verifying insurance, collecting co-pays, answering phones, filing charts, preparing paperwork for drug screens, workers comp., and physicals.

• Completed a rigorous 180 hour externship for busy Internal Medicine office
• Handled all back office procedures and front office procedures
• Measured vital signs, weight, height and escorted patients to exam rooms
• Record patients' medical history and update information such as test results in medical records
• Prepare and administer medications as directed by physician
• Collect blood, tissue and other laboratory specimens and prepared them for shipment
• Assisted front desk staff with filing and medical records.

• Retail sales support for a busy store providing excellent customer service and outstanding administrative support
• Provide training for new hires and assist management with all cashier operations
• Up-selling, re-stocking and displaying merchandise as required by sales plan and promotions.

• Provided excellent customer service as a senior cashier for busy restaurant
• Responsibilities included answering phones and taking orders, training new-hires, receiving and accurately recording cash and charge payments and balancing cash registers at the end of shift
• Maintaining safe and organized work environment.