MELISSA SANTANA SALAZAR
Memphis,TN
Summary
Professional leader with extensive experience in military operations and personnel management. Proven ability to foster team cohesion and adapt to evolving demands. Skilled in logistics, training, and strategic planning, with strong commitment to achieving mission objectives. Known for reliability, effective communication, and results-driven mindset.
Overview
10
10
years of professional experience
Work History
Talent Acquisition Specialist
FedEx Recruitment Center
08.2023 - Current
- Collaborated with cross-functional teams to streamline onboarding processes and improve efficiency.
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
- Facilitated new hire orientation sessions to ensure smooth integration into company culture.
91B Wheeled Vehicle Mechanic Sergeant/E-5
US Army National Guard
10.2015 - Current
- Assisted in the recovery of disabled vehicles in both field exercises and actual operations to ensure minimum disruption to mission objectives.
- Contributed to mission success by efficiently managing work orders for scheduled maintenance tasks on a diverse array of military vehicles.
- Enhanced fleet readiness by performing preventative maintenance checks and services on various types of military vehicles.
- Analyzed vehicle data using advanced diagnostic equipment.
Sales Specialist
The Home Depot Inc
03.2023 - 08.2025
- Adapted selling approach based on each customer's unique needs/preferences; tailoring product offerings accordingly.
- Trained new employees on customer service, internal systems and organizing strategies.
- Coached junior sales team members on best practices, contributing to their professional development and overall success.
Merchandise Associate
The Home Depot Inc
08.2021 - 06.2022
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Sales Associate
The Home Depot Inc
02.2018 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assisted customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
Education
Associates Degree - Criminal Justice
Northwest Community College
Southaven, MS12.2019
High School - undefined
Southaven High School
Southaven, MS05.2016
Skills
- Relationship building
- Client relations
- Proficient in Microsoft applications
- Team management
Accomplishments
- Awarded with the Armed Forces Service Medal and the Mississippi Emergency Service Medal for service in the national pandemic relief response with a period of service between 1 March 2020 and 15 August 2021 for “Operation COVID-19”.
- Awarded the Army Achievement Medal for outstanding performance during Annual Training 2023, demonstrating initiative and leadership by instructing technical operations to new soldiers, contributing to an emergency repair response team, and taking direct responsibility for closing technical inspections and completing repair jobs—consistently working beyond standard hours to support CSMS operations.
LANGUAGES
Spanish
Native or Bilingual
Timeline
Talent Acquisition Specialist
FedEx Recruitment Center
08.2023 - Current
Sales Specialist
The Home Depot Inc
03.2023 - 08.2025
Merchandise Associate
The Home Depot Inc
08.2021 - 06.2022
Sales Associate
The Home Depot Inc
02.2018 - 08.2020
91B Wheeled Vehicle Mechanic Sergeant/E-5
US Army National Guard
10.2015 - Current
High School - undefined
Southaven High School
Associates Degree - Criminal Justice
Northwest Community College