Melissa Savage
Sutersville,PA
Summary
Dynamic scheduling professional with extensive experience at WVU Medicine, adept at optimizing clinic efficiency through advanced scheduling software and exceptional multitasking. Proven track record in enhancing patient appointment accuracy and fostering strong employee relations, ensuring compliance with regulations while delivering outstanding service in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Staff Scheduler
Mountain View Memory Care & Senior Living
06.2025 - Current
- Scheduled staff shifts according to operational needs and employee availability.
- Coordinated communication between team members and management regarding scheduling changes.
- Assisted in maintaining compliance with staffing regulations and facility policies.
- Monitored attendance records to ensure adequate coverage for all shifts.
- Set schedules for 50 staff members by planning and designating shifts and hours.
Anesthesia Technician
UPMC Mercy Hospital
11.2024 - 06.2025
- Operated anesthesia delivery systems, ensuring optimal functionality during surgical procedures.
- Conducted routine checks of anesthesia equipment to ensure preparedness for surgeries.
- Maintained sterile anesthesia supplies within expiration date.
- Maintained and cleaned anesthesia machines by changing soda-lime, refilling vaporizers with anesthetic agents and replacing nitrous, oxygen and air cylinders.
- Stocked anesthesia supplies in anesthetizing locations, fiber optic carts, ploss carts and emergency airway bags.
Centralized Scheduler
WVU Medicine
04.2021 - 10.2024
- Scheduled patient appointments utilizing electronic health record systems to optimize clinic efficiency.
- Coordinated with healthcare providers to ensure seamless communication regarding patient care needs.
- Implemented scheduling processes that improved appointment accuracy and reduced conflicts.
- Streamlined the scheduling process for multiple departments, ensuring timely service for all patients.
- Managed high call volumes with professionalism and patience, prioritizing customer service while multitasking effectively.
- Ensured compliance with HIPAA regulations, safeguarding patient privacy during all aspects of the scheduling process.
Nursing Assistant
Independence Health Care
10.2023 - 08.2024
- Assisted patients with daily living activities, promoting independence and comfort.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Maintained accurate patient records, ensuring compliance with health regulations and standards.
- Collaborated with healthcare team to develop and implement individualized care plans.
Office Coordinator
Advacare Sleep Lab
05.2017 - 10.2021
- Coordinated office operations, ensuring smooth workflow and efficient communication among departments.
- Managed scheduling for patient sleep studies and at home tests.
- Developed and maintained filing systems, enhancing document retrieval efficiency by streamlining processes.
- Oversaw inventory management, tracking supplies to prevent shortages and ensure timely procurement.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Education
Associate of Science - Anesthesia Technician
Western School of Health & Busines
Pittsburgh05-2006
High School Diploma -
Brownsville High School
Brownsville, PA06-2004
Skills
- Employee relations
- Scheduling software proficiency
- Staff coordination
- Calendar management
- Teamwork
- Multitasking and time management
- Fast learner
- Microsoft office
- Scheduling
Timeline
Staff Scheduler
Mountain View Memory Care & Senior Living
06.2025 - Current
Anesthesia Technician
UPMC Mercy Hospital
11.2024 - 06.2025
Nursing Assistant
Independence Health Care
10.2023 - 08.2024
Centralized Scheduler
WVU Medicine
04.2021 - 10.2024
Office Coordinator
Advacare Sleep Lab
05.2017 - 10.2021
Associate of Science - Anesthesia Technician
Western School of Health & Busines
High School Diploma -
Brownsville High School