Your Name
Drums,PA
Summary
Driven, eager and motivated HR Generalist with 18 years of experience in leading teams, facilitating performance management, driving personnel engagement, and implementing HR services. Proficient in creating, deploying, and enforcing procedures, policies, regulations, and programs. Driven to maximize performance, workloads, initiative, and cost reduction measures. Committed to guiding HR programs focused on propelling business to peak performance.
Overview
18
18
years of professional experience
Work History
Field HR Generalist
Newfold Digital
Drums, PA
08.2018 - Current
- Conducted employee hiring and exit interviews
- Implemented controls to promote diversity in hiring process
- Engaged in operations analysis, needs assessment and process mapping to optimize departmental structures and leadership
- Drafted and submitted Exit Interview reports for company to keep the Director of Human Resources and the HR Business Partners abreast of monthly changes
- Researched employee relations issues and conducted meetings with employees and supervisors
- Engaged in data collection, identifying organizational needs and development solutions
- Advised leadership, consultants and other personnel on driving HR policies, and business strategy implementation
- Assisted with development of employee handbooks, including design and layout
- Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization
- Created and modified job descriptions within all departments
- Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation, and benefits
- Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness and update projects to meet company objectives and long-term goals
- Improved employee engagement and moral by developing wellness program for all employees and enforcing positivity guidelines
- Maintained records of personnel documents, including payroll forms, leave notifications, employee files, benefits information, and workers' compensation files.
Customer Service and Sales Supervisor
Web.com
Drums, PA
05.2005 - 08.2018
- Realigned workflows with changing business demand by evaluating processes and employee strengths
- Complied with company policies, objectives, and communication goals
- Established and enforced clear goals to keep employees working collaboratively
- Provided ongoing training to address staff needs
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance
- Created training manual for all employees to use as reference guide
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas
- Conducted evaluations and reviews for employees at a time
- Identified and corrected performance and personnel issues to reduce impact to business operations
- Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback
- Resolved customer complaints and adjusted policies to meet changing needs
- Coached and mentored staff members through constructive feedback to develop long-term career goals.
Education
SHRM-CP Certificate – Candidate Certification Prep in Progress - undefined
12.2021
Master of Arts - Human Resources Management
University of Arizona Global Campus
08.2021
Bachelor of Science - Business Administration/Marketing
Bloomsburg University
12.2000
Melissa Sharp - undefined
Skills
- Employee engagement
- Policies implementation
- Manager coaching and training
- Performance management strategies
- Workplace diversity cultivation
- Performance management
- Management development
- HR information systems
- Conflict resolution tactics
- HR policy/procedure development
- HR Support
- HR Strategy
- HR Systems
- HR Policies
- HR Metrics
- HR Processes
- HR Training
- HR Legal Compliance
- ADP Hr/Profile
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Nothing in life is to be feared. It is only to be understood.
Marie Curie
Timeline
Field HR Generalist
Newfold Digital
08.2018 - Current
Customer Service and Sales Supervisor
Web.com
05.2005 - 08.2018
SHRM-CP Certificate – Candidate Certification Prep in Progress - undefined
Master of Arts - Human Resources Management
University of Arizona Global Campus
Bachelor of Science - Business Administration/Marketing
Bloomsburg University