Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Shipman

Randle,WA

Summary

Experienced in efficiently managing customer interactions and swiftly resolving issues. Utilize strong communication skills and empathy to establish lasting customer relationships. Proven track record of maintaining high customer satisfaction and fostering loyalty. Consistently bring a positive attitude to the work environment. Passionate about prioritizing customer satisfaction and respect in every interaction.

Overview

17
17
years of professional experience

Work History

Delivery Driver

Spark
08.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Successfully avoided time delivery delays by carefully planning best routes.

Security

Olympic Game Farm
04.2022 - 09.2023
  • Improved overall security by implementing updated protocols and procedures.
  • Conducted thorough risk assessments to inform strategic security enhancements.

Bar Manager

MJ’s Bar and Grill
10.2014 - 11.2015

Parts Person

Statewide Lift Truck, Inc.
05.2011 - 06.2012

Bus Driver

Bethel Transportation
07.2007 - 11.2011

Education

GED Certificate -

Steilacoom, WA

Certificate - Advanced Composite Manufacturing

Clover Park Technical College
Lakewood, WA
06.2015

Skills

  • Works well in fast paced environments
  • Positive attitude
  • Great Customer service
  • Problem solving
  • Valid Driver's license
  • Works well in a team or individually

Timeline

Delivery Driver

Spark
08.2023 - Current

Security

Olympic Game Farm
04.2022 - 09.2023

Bar Manager

MJ’s Bar and Grill
10.2014 - 11.2015

Parts Person

Statewide Lift Truck, Inc.
05.2011 - 06.2012

Bus Driver

Bethel Transportation
07.2007 - 11.2011

GED Certificate -

Certificate - Advanced Composite Manufacturing

Clover Park Technical College
Melissa Shipman