CASSIE MATHIS

• In charge of setting up, maintaining, and verifying sterility of lab equipment and tools
• Processing, setting up and streaking patient samples with great attention to detail and precision
• In charge of resolving disagreements and negotiating mutually beneficial agreements between parties
• Recording and documenting control values from technical instruments to maintain integrity of test results
• Increasing client satisfaction by resolving specimen collection and location issues
• Answering high call volumes to help customers with their questions and concerns
• Trained in gram staining
• Maintaining sterile work environments to reduce risk of infection to staff and reduce specimen contamination
• Frequently use of Meditech, Atlas, HBO, Pathnet, and Word
• Often train and organize training procedures for Macomb Community College students, interns, and new hires
• Tracking and documenting of inventory and stocking needed supplies
• Trained in autoclave use and temperature requirements.

Virtually assisting global facilitators hosting workplace diversity workshops.

• Organize learning material and delegate tasks effectively to ensure productive workflow and a streamlined learning experience.
• Serves as liaison between session facilitators and attendees fostering open communication channels that improved overall function and education.
• Assisting facilitators with presentation and delivery of course materials during zoom workshops.
• Assessing and documenting attendance during workshops.

• Act as liaison between Labcorp and clients
• Responsible for researching, troubleshooting and resolving any customer and client issues
• InCharge of logging and documenting laboratory associate call ins
• Required to work in multiple databases at one time in order to properly resolve client issues
• Work within body disposition forms to log communication with Gift of Life, funeral homes and Eye Bank
• Schedule lab draws for patients.

• Proficient in HBO, Meditech, and Atlas
• Required to meet 40+ requisitions goal per hour
• Worked in Triage receiving specimens and ensuring delivery to proper lab department
• Called/paged internal phlebotomist for blood draws
• Had basic phone knowledge for weekend coverage
• Trained new hires in HBO and Meditech
• Made weekly seating schedule for department
• Required to keep specimens at required temperatures and follow proper exposure protocol.