Summary
Overview
Work History
Education
Skills
Licensure
Timeline
Generic

Melissa Slentz

Canfield,OH

Summary

Accomplished Clinical Coordinator seeking Clinical Supervisor position with Maximus. Experience assessing the strengths and needs of an individual to ensure their safety within a community setting. Experience leading a team and ensuring team adheres to state guidelines and follows policies of the position. Goal-oriented professional with experience collaborating with cross-functional teams.

Overview

8
8
years of professional experience

Work History

Clinical Coordinator

Maximus
05.2022 - Current
  • Review PASRR, SMHRF and SLP requests for admission and continued stays in adherence to state of Illinois guidelines.
  • Issue approvals, denials or recommendations based on contractual requirements.
  • Meet quality metrics and standards and utilize feedback from supervisors to improve scores.
  • Attend trainings to improve understanding of contractual requirements, personal growth and professional development.
  • Train new staff members on responsibilities and quality standards of the position.
  • Ensure compliance with HIPAA regulations by diligently maintaining strict confidentiality of sensitive patient information. Report HIPAA violations to Supervisor and remove inappropriate documentation for team members as well.
  • Assist with DON Closures and also interviews Independent Contractors for employment with Maximus.
  • Conducts QCI calls with Independent Contractors to review contractual benchmarks and requirements of the position. Provide encouragement and clarification to IC.
  • Complete reconsiderations for assessment denials to assess whether or not the individual meets standards for approval to nursing home, SMHRF or SLP.


Mental Health Clinician

Comprehensive Behavioral Health Associates
01.2020 - 07.2022
  • Conducted thorough assessments to diagnose mental health disorders and develop appropriate treatment plans.
  • Developed tailored treatment plans by utilizing various therapeutic modalities such as CBT, DBT, and solution-focused therapy.
  • Maintained ethical boundaries while demonstrating empathy to address sensitive topics during individual therapy sessions.
  • Streamlined clinical documentation, maintaining accuracy and confidentiality in accordance with HIPAA regulations.

Medical Social Worker

Oak Street Health
08.2021 - 05.2022
  • Led Weekly Planning Meetings to discuss chronically ill patients with interdisciplinary team and evaluated progress towards their individualized goals to prevent hospitalizations.
  • Completed psychosocial evaluations and needs assessments.
  • Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
  • Offered crisis intervention services to address urgent concerns related to mental health, substance abuse, or domestic violence issues.
  • Developed cultural competence through ongoing professional development opportunities, providing culturally sensitive services to diverse patient populations.

Social Service Director

Windsor House at Parkside Healthcare Center
10.2016 - 07.2019
  • Referred families to shelters, legal resources, and educational programs.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Oversaw staff development through in-depth trainings, workshops, seminars, and other learning opportunities.
  • Recruited, interviewed, and hired staff members offering exceptional talent and brought great skills to team.
  • Enhanced resident well-being by conducting comprehensive assessments and developing individualized care plans.
  • Coordinated individualized discharge plans to manage safe transition back into community and home environments.
  • Explained medical care options to help families make informed healthcare decisions.
  • Enhanced interdisciplinary team collaboration for optimal patient care through regular case conferences and communication.
  • Supported ethical decision-making processes among healthcare teams by providing guidance on complex cases involving end-of-life care or medical ethics dilemmas.

Education

Bachelor of Science - Case Management

Kent State University
Kent, OH

Master of Science - Social Work

Youngstown State University
Youngstown, OH

Skills

Quality Assurance

Staff education and training

Behavioral Health Knowledge

Clinical Instruction

Medical Records Management

HIPAA

Clinical Quality Improvement

Leadership and Management Experience

Excellent Time Management Abilities

Outstanding Communication and Interpersonal Skills

Team-Oriented Mindset

Goal-Oriented Mindset

Licensure

Licensed Social Worker (LSW) for State of Ohio

Timeline

Clinical Coordinator

Maximus
05.2022 - Current

Medical Social Worker

Oak Street Health
08.2021 - 05.2022

Mental Health Clinician

Comprehensive Behavioral Health Associates
01.2020 - 07.2022

Social Service Director

Windsor House at Parkside Healthcare Center
10.2016 - 07.2019

Bachelor of Science - Case Management

Kent State University

Master of Science - Social Work

Youngstown State University

Similar Profiles

CREATE PROFILE
Melissa Slentz