Melissa L. Sloan

• Responsible for future state technology initiatives within Global Tech and Operations
• I oversee strategy across multiple lines of business and technology platforms
• Work jointly with product, sales, credit, risk and delivery to make improvements and recommendations for future state system and process design that supports strategic business initiatives
• Select appropriate vendor solutions that underpin business and technology requirements
• Manage operational efficiency and control of regulatory requirements across our product continuum
• Design process changes and workflows that support business and digital transformation initiatives
• Regularly position, present, and recommend changes to executive stakeholders surrounding people, process and technology that have direct impact across our global organization
• Currently involved in the transformation of our entire lending platform

2 Year contact with S3 to provide consulting services to enterprise customers.

• Identified gaps between business objectives and software alignment, ensuring strategic coherence across enterprise initiatives.
• Audited outdated and legacy systems to assess risks, ensuring compliance with regulatory and enterprise standards.
• Evaluated and recommended partner and vendor add-on components to enhance enterprise technology solutions.
• Managed domain alignment between business and technology groups, fostering collaboration to drive seamless integration.
• Led strategic assessments to optimize technology investments and eliminate redundant or non-compliant systems.
• Advised leadership on business-technology alignment to improve operational efficiency and scalability.

• Business and technical consultant helping customers with enterprise-wide digital transformation projects
• My work focused on assisting clients define their digital strategies to transform customer experiences and improve employee engagement and efficiency
• Managed C-suite relationships and acted as the primary consultant on technology selection, specializing in ERP selection, deployments and migration
• Advised and created phased implementation plans for migration of legacy software applications
• Designed new process changes and workflows required for successful digital transformation initiatives
• Mapped recommended migration paths for customized on-premise legacy products to the cloud
• Audited software solutions for appropriate compliance, licensing and regulatory changes
• Extensive experience with MSFT NAV, AX and D365 environments and supporting eco-systems
• Identified gaps in solution design and selected technology vendors to close gaps in business process
• Educated teams on simplifying complex issues surrounding digital initiatives including, database and solution recommendations, integrations, and constraints that often hinder decision making within an organization
• Streamlined design and implementation of digital initiatives
• Managed relationships between clients and associated technology partners including, Microsoft, IBM and Apple
• Acted as client liaison between consulting and technology servicing groups including AWS, IBM, and Deloitte

• Company Overview: Cenium, the technology division of Strawberry Capital, a billion-dollar real estate investment firm was Microsoft's primary ERP/ISV partner in the retail, travel and hospitality vertical
• Developed overall global commercial strategy for Cenium's worldwide offices
• Managed global sales teams, partnerships and large (enterprise) deal structures, directly
• Managed the corporate relationships with Microsoft, IBM, and other Microsoft ISV partners
• Analyzed and developed marketing initiatives including leading and directing global rebranding
• Evaluated, reorganized, team and partners to support strategic objectives
• Created and implemented sales methodology models creating a more efficient utilization for our Global teams, partners and all commercial channels
• Responsible for creation of our global ISV partner program to support aggressive global growth
• Cenium, the technology division of Strawberry Capital, a billion-dollar real estate investment firm was Microsoft's primary ERP/ISV partner in the retail, travel and hospitality vertical

• Developed and led sales and marketing strategy for penetration of enterprise customers
• Managed sales and pre-sales teams
• Developed and improved sales processes across the enterprise
• Under my direction increased the full-service line of business by 50%
• Worked with product management teams to design and expand existing product offerings
• Positioned and influenced new PCI governance and payment processing options

• Developed relationships with independent and branded account customers to maximize revenues
• Converted acquired competitive products to in house product solutions, 86% retention rate
• Managed customer requests for proposals of all products & services
• Interfaced with system engineers & directors in developing specific account strategies
• Prepared detailed proposals that included hardware, software and services to meet or exceed monthly & yearly sales & revenue targets