Melissa Small
Hudson,NH
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
19
19
years of professional experience
Work History
Federal Air Marshal
Department of Homeland Security
12.2010 - 01.2025
- Responsible for assessing, addressing, and mitigating potential threats to transportation and travelers.
- Utilized investigative techniques, criminal terrorist behavior recognition, firearms proficiency, aircraft-specific tactics, and close-quarters self-defense measures to protect the flying public.
- Worked undercover on flights, monitored passengers for suspicious behavior, and took action when needed to protect passengers and crew.
- Collaborated with local, state, and federal agencies to ensure a comprehensive approach to security.
Enforcement and Removal Assistant
Immigration And Custom Enforcement (ICE)
03.2009 - 12.2010
- Researched detainee history using multiple sources to establish identity/citizenship and manage detained and non-detained dockets;
- Provided administrative support to managers, supervisors or staff members by assisting in the day-to-day management of the office's activities;
- Summarized and tabulated detainee information from various reports, utilizing a variety of databases and automated systems;
- Generated and verified detainer reports, encounters, charging documents, studies, data quality and create and revise spreadsheets, charts, graphs, and presentations; and
- Exercise quality control over bond paperwork.
Security Forces Supervisor
United States Air Force
09.2005 - 03.2009
- Ensured the safety of base personnel, property, and weapons
- Enforced laws and directives, and maintained standards of conduct and discipline
- Investigated motor vehicle accidents, minor crimes, and other incidents on base
- Secured the scene of a crime or incident
- Conducted routine patrols around the base included flight line
- Verified IDs, control building access, and manage visitor logs
Education
Associate of Arts - Health Information Management/Cancer Registry
University of Cincinnati
Cincinnati, OH10-2025
Bachelor of Arts - Digital Photography
Southern New Hampshire University
Hooksett, NH01-2022
Skills
- First aid and CPR
- Surveillance techniques
- Counterterrorism strategies
- Firearms proficiency
- De-escalation techniques
- Reliability
- Multitasking
- Organizational skills
Timeline
Federal Air Marshal
Department of Homeland Security
12.2010 - 01.2025
Enforcement and Removal Assistant
Immigration And Custom Enforcement (ICE)
03.2009 - 12.2010
Security Forces Supervisor
United States Air Force
09.2005 - 03.2009
Associate of Arts - Health Information Management/Cancer Registry
University of Cincinnati
Bachelor of Arts - Digital Photography
Southern New Hampshire University
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