Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Smith

McCalla,AL

Summary

Leader with proven cash handling and customer service skills honed at Bojangles' and Five Below. Excelled in fast-paced environments, ensuring great customer satisfaction. Demonstrated ability to lead teams and manage financial transactions with accuracy, showcasing a positive attitude and commitment to excellence.

Overview

8
8
years of professional experience

Work History

Shift Leader

Five Below
04.2024 - 07.2024
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Drive-Thru Cashier

Bojangles' Famous Chicken 'n Biscuits
11.2023 - 04.2024
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.

Housekeeping and Laundry Attendant

Travelers Inn & Suites
02.2016 - 05.2019
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Education

GED -

Albany Technical College
Albany, GA
06.2015

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving

Timeline

Shift Leader

Five Below
04.2024 - 07.2024

Drive-Thru Cashier

Bojangles' Famous Chicken 'n Biscuits
11.2023 - 04.2024

Housekeeping and Laundry Attendant

Travelers Inn & Suites
02.2016 - 05.2019

GED -

Albany Technical College

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Melissa Smith