Melissa Sol
Summary
Enthusiastic Teaching Assistant with significant classroom experience and dedication to student success. Helps teachers manage high workloads and demanding targets by handling diverse support tasks. Great with students and excels at multitasking. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Instructional Assistant
Provo City School District
09.2023 - Current
- Provided support during classes, group lessons, and classroom activities.
- Provided support to help students with special needs learn and grow.
- Supported student learning objectives through personalized and small group assistance.
Material Handler
Beehive Clothing
07.2022 - 09.2023
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Dasher
DoorDash
02.2022 - 07.2022
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Survey Interviewer
Press Ganey
08.2017 - 12.2020
- Followed scripted questionnaires verbatim to collect research data.
- Performed data entry, electronic data collection and tracing to support [Type] research.
- Used specified forms to compile, record and code results or data from interviews and surveys.
- Convinced unwilling individuals by using logical, persuasive rebuttals.
Customer Support Representative
Natures Sunshine Products
06.2008 - 07.2018
- Connected with customers to address questions and resolve issues through phone and email.
- Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
- Resolved customer complaints by distinguishing, prioritizing and reporting technical issues.
- Delivered exceptional customer service by prioritizing emergency issues and developing and employing workarounds to solve problems expeditiously.
Child Care Provider
Wonderland Preschool And Childcare
08.2016 - 04.2017
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Taught children to organize toys, wash hands, and share by leading by example.
- Kept notes of behavior issues, food served, and medications administered to children.
- Logged information regarding naps, feedings and any medications administered.
Education
No Degree - Generals
Provo College
Provo, UT06.2006
Certified Nursing Assistant - Medical
Weber Basin Job Corps
Ogden, UT06.2002
High School Diploma -
Timpview High School
Provo, UT05.2000
Skills
- Calm and Patient Demeanor
- Individual Student Assistance
- Teacher Support
- Small Group and Individual Assistance
Timeline
Instructional Assistant
Provo City School District
09.2023 - Current
Material Handler
Beehive Clothing
07.2022 - 09.2023
Dasher
DoorDash
02.2022 - 07.2022
Survey Interviewer
Press Ganey
08.2017 - 12.2020
Child Care Provider
Wonderland Preschool And Childcare
08.2016 - 04.2017
Customer Support Representative
Natures Sunshine Products
06.2008 - 07.2018
No Degree - Generals
Provo College
Certified Nursing Assistant - Medical
Weber Basin Job Corps
High School Diploma -
Timpview High School
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