Melissa Soriano
San Antonio,TX
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 20 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
4
4
years of professional experience
Work History
Sr. Administrative Assistant
San Antonio Independent School District
02.2021 - Current
- Supported OAES staff by preparing and updating documents in our shared Enrollment Google drive, our drive consist of reports and spreadsheets.
- Acted as backup for other employees such as the OAES Enrollment clerks and coordinators by providing support and adapting to requirements of department.
- As Sr. Admin. Asst. I have 3 departments that I manage. Office of Access and Enrollment that consist of 1 Executive Director, 5 coordinators, 2 enrollment clerks. Office of Retention which consist of 1 Director and 7 Retention Specialist. Assist Transition team which consist of 1 Executive Director, 8 Directors, 2 specialist and 2 Dept. clerks.
- Maintained personal schedule, professional calendar and individual appointments for the Executive Director and Director of the Office of Access, Enrollment and Retention
- Created and updated budget records and digital files to maintain current, accurate, and compliant documentation.
- Maintain digital files of all Purchase Orders and submitted invoices with easy viewing access for the whole team.
- Coached new employees on administrative procedures, company policies, and performance standards.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Drafted documents in company-directed formats and fonts accurately and consistently.
- Acquired proper equipment, refreshments and supplies for meetings and Enrollment community events.
- Coordinated trainings for new team members, overseeing onboarding details.
- Arranged business travel details for company employees per supervisor requirements.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Placed, accepted and followed-up on customer inquiries by phone on behalf of executive staff.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Coordinated office activities and public events.
- Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
- Conducted research to assist with routine tasks and special projects.
- Offered technical support and troubleshot issues to enhance office productivity.
- Categorized and processed sensitive documents with information of deeply personal nature.
- Expertly coordinated logistics for functions both within and outside of organization.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Scheduled office meetings and client appointments for staff teams.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Managed department budgets and generated financial reports for management review.
- Managed filing system, entered data and completed other clerical tasks.
Sr. Administrative Assistant to the Asst. Supt.
San Antonio Independent School District
12.2019 - 02.2021
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Maintained personal schedule, professional calendar and individual appointments for senior staff members.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Coached new employees on administrative procedures, company policies, and performance standards.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Acquired proper equipment, refreshments and supplies for meetings.
- Coordinated trainings for new team members, overseeing onboarding details.
- Arranged business travel details for company employees per supervisor requirements.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Maintained budget which consisted of local funds
Education
No Degree - Business Administration
San Antonio College
San Antonio, TX12.2024
Skills
- Travel Coordination
- Supervising Staff
- Expense Reporting
- Scheduling Services
- Meeting Support
- Invoice Processing
- Workflow Optimization
- Office Administration
Timeline
Sr. Administrative Assistant
San Antonio Independent School District
02.2021 - Current
Sr. Administrative Assistant to the Asst. Supt.
San Antonio Independent School District
12.2019 - 02.2021
No Degree - Business Administration
San Antonio College
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