Melissa Spang
Richland
Work Preference
Overview
20
20
years of professional experience
Work History
Telemetry Technician
Kadlec Health System
Richland
07.2016 - Current
- Monitored cardiac electrocardiograms and screenings for accurate patient assessment.
- Assessed ventricular and atrial rhythms, QRS, PR, QT intervals, and ectopic beats to ensure accurate patient evaluations.
- Initiated immediate preventive measures upon identifying dysrhythmia.
- Reported changes and concerns to on-duty nurse to ensure prompt response.
- Documented cardiac arrest incidents to support thorough patient record-keeping and continuity of care.
- Set up and inspected equipment to maintain operational readiness.
- Collected and recorded telemetry data to facilitate ongoing patient monitoring and timely clinical interventions.
Health Unit Coordinator ICU
Kadlec Health System
Richland
12.2007 - Current
- Responsibilities as Health Unit Coordinator are to provide clerical support and receptionist duties to the doctors and staff to enhance the unit's flow and delivery of patient care.
- Assisted doctors and unit nurses with patient order entries, facilitating smooth patient transfers and admissions between Kadlec Health System and neighboring hospitals.
- I provide care indirectly to patients and families, by serving as liaison between patient and families to the health care team.
- In a fast paced environment answer multiple line phones, triage calls to appropriate parties and possess an ability to work with a high degree of noise and disruption.
- Assisted the Unit manager by reviewing payroll and scheduling.
- Participated in committees focused on designing new ICU floors at Kadlec Health System and enhancing staff retention and recognition efforts.
- Demonstrated proficiency in Epic, Kronos, Star Navigator, McKesson, and K-View programs, contributing to streamlined operations within Kadlec Health System.
- Leveraged proficiency in Windows, Internet Explorer, Microsoft Word, and Excel to enhance productivity.
Concierge/Greeter
Kadlec Health System
Richland
03.2006 - 02.2008
- Providing a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism.
- Delivered courteous, knowledgeable, and helpful information and services to customers, merchants, and individuals, enhancing overall visitor experience throughout the facility.
- Answered visitor questions, provided directions, and handled phone inquiries, ensuring timely and accurate responses for customers, volunteers, and employees.
- Excellent oral communication skills and ability for speaking to diverse audiences in a friendly and engaging manner.
- Worked a flexible schedule that included evenings and weekends.
Education
BLS Training
02-2028
HIV Training -
01-2018
CNA Training -
Columbia Safety Training
Kennewick, WA01-2018
ECG Training
05-2016
Management of Aggressive Behavior Training -
06-2014
Krons Training
05-2014
Epic Training
Skills
- Patient assessment
- Health records management
- Critical thinking
- Effective communication
- Telemetry monitoring
- Team collaboration
References
- Brandi Farrar, (509) 430-2157
- Kyra Keith, (509) 528-7599
- Nissa Flanagan, (509) 205-0239
Professional References
- Heather Wilkinson, (509) 634-6362, heatherwilkinson@gmail.com
- Jennifer Hibbert, (541) 910-6267, jenniferhibbert@kadlec.org
- Nichole Aldaas, (509) 771-3999, nicholealdaas@adlec.org
Timeline
Telemetry Technician
Kadlec Health System
07.2016 - Current
Health Unit Coordinator ICU
Kadlec Health System
12.2007 - Current
Concierge/Greeter
Kadlec Health System
03.2006 - 02.2008
BLS Training
HIV Training -
CNA Training -
Columbia Safety Training
ECG Training
Management of Aggressive Behavior Training -
Krons Training
Epic Training