Summary
Overview
Work History
Education
Skills
References
Custom
Timeline
Receptionist

Melissa Stathakis

Dudley,USA

Summary

Detail-oriented and client-focused healthcare professional with over 30 years of experience in medical transcription, front desk operations, appointment scheduling, and insurance verification. Proven track record in maintaining accurate records, supporting clinical staff, and providing high-quality patient service. Seeking a position in a medical office where I can apply my administrative and transcription expertise to enhance patient care and operational efficiency.

Experienced in front office duties, including patient check-in/out, insurance verification, and appointment coordination Proficient in medical transcription for various specialties, including physical exams, procedures, and diagnostic reports In-depth knowledge of medical terminology, pharmacology, and anatomy Skilled in Electronic Health Records (EHR) systems and transcription software Strong interpersonal skills; communicates effectively with patients, providers, and insurance companies Highly accurate with strong attention to detail, grammar, and documentation standards Committed to maintaining HIPAA compliance and patient confidentiality Able to adapt quickly in high-paced, multitasking environments Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

35
35
years of professional experience

Work History

Remote Medical Transcriptionist

The Florida Urology Center
Ormond Beach, FL
01.2014 - 05.2025
  • Transcribed medical reports including consultations, procedures, and test results with accuracy and speed
  • Verified insurance information, scheduled patient appointments, and updated patient records
  • Utilized EHR systems and medical transcription software to produce and manage documentation
  • Assisted nursing staff with clinical documentation and administrative tasks
  • Maintained strict confidentiality and adhered to HIPAA regulations
  • Provided high-level customer service and served as a liaison between patients and clinical staff
  • Operated a freelance transcription business concurrently, managing multiple clients

Self-Employed Medical Transcriptionist

Remote
01.1990 - 01.2014
  • Delivered accurate, timely transcription services to clinics, hospitals, and private physicians
  • Built and maintained long-term relationships with healthcare providers
  • Managed business operations including client communication, file delivery, and quality control

Education

Certificate - Medical Transcription

Advanced Technology College
01.1990

Skills

  • Transcription and documentation expertise
  • EHR management
  • Scheduling appointments
  • Insurance verification skills
  • Effective patient communication
  • Administration of medical offices
  • Compliance with HIPAA regulations
  • Proficiency in Microsoft Office Suite

References

Available upon request.

Custom

Detail-oriented administrative professional with experience in medical transcription and front office registration. Currently seeking to transition into a role within the medical insurance field. Possess a foundational understanding of medical coding and insurance processes, with a strong ability to learn quickly and adapt to new systems. Highly motivated to grow professionally and expand expertise in healthcare insurance, with a commitment to accuracy and patient-focused service.

Timeline

Remote Medical Transcriptionist

The Florida Urology Center
01.2014 - 05.2025

Self-Employed Medical Transcriptionist

01.1990 - 01.2014

Certificate - Medical Transcription

Advanced Technology College
Melissa Stathakis