Melissa Steely
Loveland,CO
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. Good listening skills combined with attentive and detail-oriented nature. Successful at meeting high productivity, quality and performance standards. Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.
Overview
8
8
years of professional experience
Work History
Front End Associate
King Soopers
04.2022 - 08.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Patient Account Representative
Rosebud Indian Health Services
01.2017 - 08.2019
- Worked with outside entities to resolve issues with billing, claims and payments.
- Contacted patients to see if they had insurance besides the tribes healthcare.
- Posted payments and processed refunds.
- Researched billing errors and discrepancies to initiate corrective action with goal of being paid and closing account.
Sever / Bartender
Killgore Bar
03.2017 - 12.2017
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Qualified Medication Administration Personnel
Brookdale Assisted Living
05.2015 - 05.2017
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Counted and recorded medication inventory routinely to maintain medication security and control.
Education
Associate Of Business Administration - Business Law
Humphreys College
Stockton, CA04.1992
Skills
- Team Oriented
- Adaptable and Flexible
- Time Management Skills
- Staff Training
- Payments Posting
- Emergency Situations
Timeline
Front End Associate
King Soopers
04.2022 - 08.2023
Sever / Bartender
Killgore Bar
03.2017 - 12.2017
Patient Account Representative
Rosebud Indian Health Services
01.2017 - 08.2019
Qualified Medication Administration Personnel
Brookdale Assisted Living
05.2015 - 05.2017
Associate Of Business Administration - Business Law
Humphreys College
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