Melissa Steward
Las Vegas
Summary
Adept Licensed Beauty Specialist with a proven track record of enhancing client satisfaction through personalized services and comprehensive product knowledge. At Salon Blush and Tease Salon and Beauty Bar, I excelled in fostering positive client relationships, leading to significant repeat business. Skilled in health and safety practices and effective collaboration, I continuously pursue professional development to stay at the forefront of industry trends.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cosmetologist
Salon Blush
07.2021 - Current
- Maintained a clean and hygienic work environment following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated a high level of customer service to increase retention and satisfaction.
- Processed payments and booked future appointments for prompt customer service.
- Managed multiple tasks to maintain efficiency and attentiveness of the client.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Cosmetologist
Tease Salon and Beauty Bar
04.2018 - 02.2025
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Answered phone calls and emails to schedule client appointments.
Education
No Degree - Cosmetology
Coming Attractions Academy of Beauty And Science
Kingman, AZHigh School Diploma -
Mohave High School
Bullhead City, AZSkills
- Effective Collaboration
- Positive Verbal Interaction
- Attentive Listening Skills
- Licensed Beauty Specialist
- Professional Conduct
- Health and Safety Practices
- Comprehensive Product Understanding
- Client Guidance
Certification
- Cosmetology License - NV and AZ Board of Cosmetology.
- Basic Life Support Certification (BLS)
Timeline
Cosmetologist
Salon Blush
07.2021 - Current
Cosmetologist
Tease Salon and Beauty Bar
04.2018 - 02.2025
- Cosmetology License - NV and AZ Board of Cosmetology.
- Basic Life Support Certification (BLS)
No Degree - Cosmetology
Coming Attractions Academy of Beauty And Science
High School Diploma -
Mohave High School
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