Melissa Stone
Aiken,SC
Summary
Detail-oriented Administrative Support Professional recognized for exceptional productivity and efficiency in task completion. Expertise in data entry, calendar management, and document preparation enhances operational flow. Strong communication skills and adept problem-solving abilities foster successful team collaboration and project execution. Committed to continuous improvement and optimizing administrative processes.
Overview
20
20
years of professional experience
Work History
Office Secretary
Aiken Taekwondo Academy
Aiken, SC
09.2021 - Current
- Manage front office operations, including answering phones, scheduling appointments, and processing payments.
- Handle customer service inquiries and assist with client sign-ups.
- Oversee administrative tasks such as filing, faxing, and creating promotional brochures.
- Develop and maintain employee schedules.
- Assist students with homework and support after-school programs.
Front Office Assistant
Aiken Physicians Association
Aiken, SC
03.2019 - 09.2021
- Provided front desk support by checking in/out patients, scheduling appointments, and verifying insurance.
- Collected co-pays, processed payments, and followed up on outstanding balances.
- Managed referrals and coordinated communication with other medical offices.
- Maintained and organized medical records, ensuring compliance with office procedures.
Office Secretary
Aiken Taekwondo Academy
Aiken, SC
09.2005 - 03.2019
- Performed administrative duties including answering phones, scheduling, and payment processing.
- Created and managed filing systems for customer records.
- Assisted in teaching karate classes and supporting after-school programs.
Education
Bachelor of Science - Health Administration
University of Phoenix
Tempe, AZ12-2024
Skills
- Patient scheduling
- Customer service
- Data entry
- Appointment coordination
- Time management
- Effective communication
- Problem solving
- Multitasking and organization
- Schedule and calendar management
- Skilled in Microsoft Office Applications
- Document scanning
- File management
- Scheduling appointments
- Telephone reception
- Scanning and copying
Timeline
Office Secretary
Aiken Taekwondo Academy
09.2021 - Current
Front Office Assistant
Aiken Physicians Association
03.2019 - 09.2021
Office Secretary
Aiken Taekwondo Academy
09.2005 - 03.2019
Bachelor of Science - Health Administration
University of Phoenix
Similar Profiles
Ana FiaesAna Fiaes
Taekwondo Instructor at SPORT TAEKWONDO ACADEMYTaekwondo Instructor at SPORT TAEKWONDO ACADEMY
Daniel LeeDaniel Lee
Child Caretaker at Jung Ko Taekwondo AcademyChild Caretaker at Jung Ko Taekwondo Academy
Evan DavisEvan Davis
Assistant Taekwondo Instructor at US Taekwondo AcademyAssistant Taekwondo Instructor at US Taekwondo Academy