Melissa Stoneking
Comstock Park,MI
Summary
Dynamic professional with a proven track record at Corewell Health, excelling in operational efficiency and training development. Skilled in multitasking and data entry, I streamlined processes and enhanced communication across departments, significantly improving onboarding and service delivery. Adept at prioritizing tasks while ensuring compliance in complex environments.
Overview
11
11
years of professional experience
Work History
Group Admin Coordinator
Corewell Health
Grand Rapids, MI
03.2018 - Current
- Educated across teams to streamline processes and enhance operational efficiency.
- Developed and implemented training materials for new staff, improving onboarding effectiveness.
- Analyzed workflow data to identify areas for improvement, resulting in enhanced service between sales and group admin.
- Facilitated communication between departments to ensure alignment on information that is vital for group installation.
- Entered data, generated reports, and updated information in a timely fashion.
Enrollment Specialist
Grotenhuis
Walker, MI
01.2015 - 12.2016
- Managed benefits enrollment process, ensuring compliance with company policies and regulations.
- Streamlined enrollment procedures, enhancing efficiency and reducing processing time.
- Efficiently managed multiple competing priorities while maintaining excellent attention to detail in administering complex benefit plans for employees across different job functions.
Education
No Degree - Psychology
The Ohio State University
Columbus, OHSkills
- Multitasking and organization
- Work Planning and Prioritization
- Administration and operations
- Data entry
- Decision-making
- OnBase
- Facets
Timeline
Group Admin Coordinator
Corewell Health
03.2018 - Current
Enrollment Specialist
Grotenhuis
01.2015 - 12.2016
No Degree - Psychology
The Ohio State University