Melissa Stow
Vevay,IN
Summary
Ambitious, career-focused job seeker, anxious to obtain a Quality Manager position to achieve company goals by utilizing technical, managerial and interpersonal skills obtained throughout my career. Personable Quality Control Supervisor with 23 years of experience maintaining established quality standards. Highly motivated team leader dedicated to teaching teams how to properly analyze products according to required specifications. Praised for detailed inspections on rework and consistent workflow management to drive the Quality Holds to zero in 2022, thus earning the Proximo MVP for 2022 . Highly-motivated employee with desire to take on new challenges by maintaining a strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly master new skills.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Quality Control Supervisor
Proximo Distillers Indiana
Lawrenceburg , IN
2012.01 - Current
- Currently hold the TTB Power of Attorney for formula submissions along with R&D.
- Maintain KOSHER certifications for products meeting the criteria. Communication with the Rabbi on a monthly basis to identify any new products needing certification.
- Line Centric Team member - relay Quality concerns and currrent EOL and GMP audits results.
- Attended the American Glass Research Class at Anchor to help with identification of glass issues in the plant.
- Ensure that safety protocols and company policies are followed.
- Member of the HACCP team, 8 hours of certification obtained
- Conducting GMP audits on a regular basis along with current Quality Technicians to help drive the requirements of the Policy.
- Train new employees on proper use of instruments and techniques.
- Manage quality control team of 9 personnel.
- Ensure compliance with all applicable standards and regulations.
- Develop and implement Quality Control procedures to ensure product reliability.
- Perform inspections on incoming raw materials, components, and finished products.
- Analyze test data to determine conformance to specifications.
- Investigate customer complaints and initiate corrective action plans.
- Conduct root cause analysis for non-conformances and report findings.
- Provide guidance and technical support to production staff regarding quality issues.
- Evaluate performance of Quality Control personnel, identify training needs, provide feedback, and recommend improvements.
- Collaborate with other departments to identify areas for improvement in processes or products.
- Participate in internal audits as well as third-party audits. (GMP and IDOH)
- Execute written quality control protocols, gather data and generate reports with support of team members.
- Direct and coordinate tasks to employees, monitor productivity, performance and task completion.
- Keep records of employees' attendance and working hours for accurate calculation of billable cycle.
Quality Control Technician
Joseph E. Seagrams, Vivendi, Pernod Recard, LDI
Lawrenceburg , IN
2000.11 - 2012.01
- Sensory Certification earned February 2001
- Attended AGR School in New York (September 2001).
- Developed and implemented new methods for testing and analyzing samples in the lab.
- Recorded test results accurately and promptly in an electronic database system.
- Evaluated data from tests to determine if products meet specifications or identify areas of improvement.
- Ensured laboratory supplies were adequately stocked and ordered additional items when necessary.
- Provided technical support to other departments regarding quality control procedures and protocols.
- Assisted with troubleshooting issues related to instrumentation or analytical methods used in the lab.
- Calibrated instruments according to manufacturer's instructions prior to use in experiments or tests.
- Performed preventative maintenance on laboratory equipment as required by company policies and procedures.
- Maintained accurate records of all testing activities performed in the lab including sample preparation, calibrations, reagents used.
- Reviewed documents such as SOPs, work instructions, batch records for accuracy and completeness prior to submission for approval.
- Trained junior staff members on laboratory techniques, safety protocols and standard operating procedures.
- Performed visual inspections of finished products.
- Conducted tests on product samples and recorded results.
- Monitored testing procedures to meet established item specifications, standard test methods or protocols.
- Received and inspected raw materials.
- Trained employees in proper equipment use and product testing procedures.
- Maintained lab cleanliness and safety standards.
- Calibrated, validated or maintained laboratory equipment.
- Investigated or reported questionable test results.
Quality Assurance Laboratory Technician
Dow Corning Corporation
Carrollton , KY
1998.09 - 2000.09
- Performed daily laboratory testing and analysis of raw materials, in-process samples, finished product and stability samples according to established protocols.
- Maintained accurate records of all laboratory activities, including data entry into the Quality Assurance database.
- Conducted calibration checks on laboratory equipment to ensure accuracy of results.
- Evaluated test results for accuracy and compliance with company standards.
- Assisted with investigations related to out-of-specification results or customer complaints.
- Prepared reagents and solutions as needed for laboratory use.
- Participated in internal audits to ensure compliance with Good Manufacturing Practices.
- Monitored inventory levels of lab supplies, reagents, and consumables; ordering additional items as necessary.
- Ensured that all safety regulations were followed while performing tests in the lab environment.
- Conducted periodic reviews of existing SOPs for accuracy and relevance.
- Conducted particle sizing, FTIR, GC, HPLC, Spectrophotometer
Emulsion Technician
Dow Corning Corporation
Carrollton , KY
1997.09 - 1998.09
- Monitored and documented production processes and equipment performance.
- Performed routine maintenance on processing equipment to ensure optimal functioning.
- Conducted daily inspections of the production line to identify any irregularities or potential safety hazards.
- Operated various types of production machinery according to established procedures and guidelines.
- Collected, tested and submitted samples according to quality control standards.
- Documented batch information on log sheet.
- Monitored material flow and temperature or pressure gauges to verify optimal processing conditions.
- Dumped or poured specified amounts of refined or unrefined materials into equipment or containers for further processing or storage.
Quality Technician
Bangs Laboratories
Fishers , IN
1997.06 - 1997.09
- Conducted particle sizing on emulsions, dyes and paints
- Shipped materials to customers
- Ensured that safety protocols were followed during all testing procedures.
Quality Lab Technician
Advanced Testing Laboratory, ATL
Indianapolis , IN
1996.09 - 1997.06
- Environmental testing for herbicides and pesticides on soil, water, and oils.
- Maintained laboratory records such as test results, calibration data and instrument logs.
- Conducted extractions, distillations and detonation of samples (TOC)
- Maintained the laboratory to ensure all procedures were updated and utilized appropriately
- Trained on the use of Gas Chromatography and HPLC
Assistant Safety Coordinator
American Racing
Warsaw , KY
1996.05 - 1996.09
- Conducted safety audits
- Maintained shipping manifests for outbound merchandise
- Monitored the clean stream water to comply with the regulations and standards division of water
- Led weekly safety meetings with all departments (hot melt, curation, and paint departments)
Office Assistant
Purdue Extension Service
Vevay , IN
1992.05 - 1995.08
- Summer position during college
- Planned and organized the Switzerland County 4H fair, along with the Fair Board
- Answered incoming telephone calls, directed callers to appropriate personnel and took messages as required.
- Maintained filing system for all documents related to office operations.
- Assisted in the preparation of reports, presentations and correspondence.
- Organized office supplies and placed orders when necessary.
- Greeted visitors in a professional manner and provided assistance as needed.
- Inputted customer information into database systems for accurate record keeping purposes.
- Performed basic bookkeeping duties such as accounts payable and receivable entries and reconciliations.
Education
Bachelor of Science - Biology And Chemistry
Purdue University
West Lafayette, IN1996-05
Skills
- Product Inspection
- Corrective Action Planning
- Quality Management Systems
- Corrective Actions
- Standard Operating Procedures
- Microsoft Office
- Excel
- Statistical Control
- Solvace
Affiliations
- Dearborn County Chamber of Commerce Member since 2022 representing Proximo
- 4H Fairboard Member since 2006
- REMC Board of Nominations since 2021
Accomplishments
- Proximo MVP 2022
Certification
- HACCP Certification (8 credit hours)
- ServSafe Certified since 2006
Timeline
Quality Control Supervisor
Proximo Distillers Indiana
2012.01 - Current
Quality Control Technician
Joseph E. Seagrams, Vivendi, Pernod Recard, LDI
2000.11 - 2012.01
Quality Assurance Laboratory Technician
Dow Corning Corporation
1998.09 - 2000.09
Emulsion Technician
Dow Corning Corporation
1997.09 - 1998.09
Quality Technician
Bangs Laboratories
1997.06 - 1997.09
Quality Lab Technician
Advanced Testing Laboratory, ATL
1996.09 - 1997.06
Assistant Safety Coordinator
American Racing
1996.05 - 1996.09
Office Assistant
Purdue Extension Service
1992.05 - 1995.08
Bachelor of Science - Biology And Chemistry
Purdue University
- HACCP Certification (8 credit hours)
- ServSafe Certified since 2006
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