Melissa Strausburg
Mosheim,TN
Summary
I have always been in management but never got to focus on my career. My dream job is to be a counselor at Holston Home for Children to help the children in my community that need it most. God has opened so many doors for me and my child recently was enrolled at small miracles which is how I found out about this opportunity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate Intern
Dollar General
Mosheim, TN
11.2025 - Current
- Facilitated customer product selection and inquiries to optimize shopping experience.
- Enhanced merchandise displays to optimize product visibility and accessibility.
- Managed cash register operations, ensuring efficient transaction processing and secure cash handling.
- Oversaw inventory management by restocking shelves and maintaining product availability.
- Facilitated training sessions to master company policies, procedures, and customer service best practices.
- Ensured store cleanliness and organization to maintain brand standards.
- Demonstrated agility in adapting to shifting tasks and priorities while fostering a positive atmosphere in a dynamic environment.
- Enhanced customer satisfaction through delivery of exceptional service and in-depth product knowledge.
Assistant Store Manager
Quick Stop Gas Station
Mosheim, TN
11.2022 - 03.2025
- Coordinated daily operational activities while ensuring strict adherence to safety regulations.
- Developed and implemented training sessions focused on equipping new staff with essential customer service and operational skills.
- Developed and executed inventory management practices that significantly reduced stock discrepancies and increased overall accuracy.
- Developed and implemented promotional campaigns focused on boosting customer interaction and advancing sales objectives.
- Executed daily cash register balancing and transaction verification to enhance operational efficiency and accuracy.
- Evaluated and enhanced opening and closing procedures, contributing to increased operational efficiency.
- Facilitated onboarding sessions for new employees, emphasizing company policies and best practices to promote organizational success.
Education
Psychology
Walters State Community College
Morristown, TNHigh School Diploma - Early Childhood Learning
Cherokee High School
Rogersville, TN05.2003
Skills
- Goal oriented
- Great customer service
- Work well in peer mediating
- Understand tense situations
- Work well training young adults in the work place
- Organized
- Dependable
- Always ten minutes early means on time
Certification
- Parenting
- Nutrition
- Car seat safety
Timeline
Sales Associate Intern
Dollar General
11.2025 - Current
Assistant Store Manager
Quick Stop Gas Station
11.2022 - 03.2025
Psychology
Walters State Community College
High School Diploma - Early Childhood Learning
Cherokee High School