Melissa Sutton

Handle multiple tasks simultaneously, thrive in a fast-paced environment, and

maintain a keen attention to detail while delivering prompt, efficient, high-quality,

and friendly service to guests, all while proactively addressing their needs and

concerns.

Oversees daily operations while adhering to budgetary constraints, conducts

daily pre-shift meetings for staff, manages inventory and procurement of all

necessary tools, food, and paper supplies, and participates in regular meetings

and training sessions.

Manage the Food and Beverage team members, handling tasks like interviewing

and hiring, training, giving instructions and assigning work, assessing and

improving performance, and managing disciplinary actions.

Supported banquet setups and service delivery, ensuring high levels of customer satisfaction and efficient operations.

Trained staff on service standards and sales techniques to enhance customer experience and ensure compliance with health/safety regulations.

Managed administrative operations including payroll, licensing, and vendor

coordination.

Managed administrative operations including payroll, licensing, and vendor coordination.

Handled banking, cash operations, and resolved service issues effectively.