Melissa Taylor
USS Liberty Memorial Public Library
Kewaskum,WI
9
years of professional experience
Detail-oriented Library Professional specializing in organizing and cataloging diverse collections to improve accessibility and user experience. Excels in metadata creation and database management while collaborating effectively in dynamic environments. Committed to delivering reliable results and solving problems efficiently.
Work History
Cataloging Tech
2 Years 6 Months- Cataloged and organized library materials using integrated library systems for optimal accessibility.
- Performed original and copy cataloging using established cataloging standards.
- Improved cataloging accuracy by diligently reviewing and updating library records.
- Assisted patrons in locating resources and utilizing library services
- Book/Item Repair
Library Clerk
1 Year 2 Months- Assisted patrons in locating resources and utilizing library services
- Resolved patron inquiries and concerns, fostering a positive library experience
- Maintained an organized library collection by accurately shelving books, periodicals, and other materials according to classification systems.
- Streamlined circulation processes by efficiently checking items in and out while managing overdue fines, renewals, and holds.
- Collaborated with staff to develop engaging community programs and events
Customer Service Advocate
3 Years 6 Months- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes and throughout the store.
Education
Master’s Degree - Library and Information Science, Archival concentration
Bachelor’s Degree - History, Education minor
Skills
Archival research
MARC record management
Metadata management
Library classification systems
Database maintenance
Microsoft Office
Digital content management
Attention to detail
Multitasking and organization
Customer service
Timeline
Cataloging Tech
USS Liberty Memorial Public Library
02.2024 - CurrentRead More
Library Clerk
Brown County Library
06.2021 - 08.2022Read More
Customer Service Advocate
Target
06.2017 - 12.2020Read More
University of Wisconsin - Milwaukee
Master’s Degree from Library and Information Science, Archival concentration
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University of Wisconsin - Green Bay
Bachelor’s Degree from History, Education minor
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