Melissa Tedder
Carlsbad,CA
Summary
I have always been passionate about the Veterinary industry and for over 15 years I have been a dedicated sales representative holding a variety of roles with the most recent being Team Lead for Inside sales at Sound Imaging. I am a true team player and with my creativity, customer-focused selling, and organizational skills I would love the opportunity to help your company reach their goals.
Overview
21
21
years of professional experience
Work History
Account Specialist/ Team Lead
Sound Imaging
Carlsbad, CA
12.2016 - Current
- Management of several territories for both small animal and equine imaging systems. With lead generation and scheduling of demos through extensive cold calling, web leads, and inbound calls.
- Involved with helping and organizing our International Sales.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs to place new imaging systems.
- Beginning September 2022 to present was promoted to Inside Sales Team lead. Assisting the sales operations manager with the day to day management of the inside sales team. This includes answering team and other department questions, sales audits, and helping with escalated calls.
- Creation of sales/marketing emails for the inside sales team to increase cold call leads.
- Training for new hires as well as current team members.
- Top Performer
- Extensive market research
Business Partner Relationship Manager
ColorSciences
Carlsbad, CA
12.2016 - 12.2017
- A company dedicated to providing suncare and skincare products to dermatologist, plastic surgeons, and medical spas that help protect against skin cancer and other skin concerns.
- Managed 5 states through inside sales as well as outside field sales. Responsible for 20% growth in territory which requires cold calling for opening of new accounts, line extension and growth with current accounts, and excellent customer service.
- Provide webinar staff trainings for products as well as webinar presentations for potential new accounts.
- Provide accounts with business plans, help with social media and marketing for accounts, and help with inventory on Colorescience product
- Directly involved in Colorscience events and marketing Campaigns.
Inside Sales and Territory Sales Manager
Heska
Fort Collins, CO
12.2006 - 01.2015
- A company that is dedicated to perfecting and supporting the core technology and services that truly impact the quality of veterinary care and help to ensure positive outcomes for veterinarians and their patients.
- Managed multiple territories and hundreds of accounts.
- Responsible for selling capital equipment and diagnostic tools directly to veterinary clinics. This required extensive account management, lead generation, prospecting, product knowledge, marketing, and territory growth.
- Special role was created for me in Hawaii where I provided demonstrations, installations, and training for hematology analyzers, chemistry analyzers, blood gas analyzers, and software interface.
- Met and exceed monthly, quarterly, and yearly goals. With significant growth in the Hawaii market after relocating with a newly created role.
- Maintained various informational databases.
- Strong relationship building and a consultative, client-focused approach with veterinary clinics, universities and distributors.
- Conducted research on competitive products within the market.
- Guided clients through financial planning and risk assessment.
- Provided a high level of customer support.
- Expanded market penetration by leveraging existing relationships and new business opportunities.
Outside Territory Manager
Cbeyond
Fort Collins, CO
07.2006 - 12.2006
- A company dedicated to providing both small and large businesses with necessary tools for voice and data packages.
- Managed territory to meet monthly sales quotas, lead generations and product demonstrations.
- Generated appointments through cold calling, tele-marketing, and onsite visits.
- Prepared proposals based on company size and cost saving statistics for clients.
- Demonstrated the benefits of using Cbeyond products.
- Resolved client inquiries and concerns.
Veterinary Technician
Newbury Park Animal Hospital
Newbury Park , CA
01.2005 - 06.2006
- Progressive full service veterinary medical facility.
- Responsible for the drawing and processing of blood and urine samples.
- Assisted in surgeries, procedures, and post-operative care.
- Responsible for ordering supplies, equipment, and medications.
- Assisted in reporting drug logs and preparing various medical logs.
- Operated and maintain ultrasound, digital x-ray, dental machines and lab analyzer
Veterinary Technician
Moore Animal Hosptital
Fort Collins, CO
04.2004 - 12.2004
- Assisted in surgeries and procedures.
- Administered vaccines, medications, and various treatments.
- Maintained surgery, treatment, and drug logs.
- Prepared and processed various laboratory samples and documented results
Animal Care Technician
Colorado State University
Fort Collins, CO
04.2003 - 04.2004
- Provided quality animal care and technical work.
- Trained new employees about animal care, procedures, policies and guidelines.
- Assisted investigators to ensure humane use of animals.
- Assisted in research projects and services at the research facility.
- Development of protocols to standardize lab procedures.
- Processed and stored biological samples.
- Maintained detailed records for research projects.
Education
Bachelor of Science - Animal Science
Colorado State University
Fort Collins, CO12-2003
Skills
- Organized and Detail Oriented
- Excellent Communication Skills
- Strong Analytical skills
- 15 years of sales experience and strong knowledge of customer service and relationship building
- Proficient in Microsoft office suite, Sales Force, Excel, and various internet applications
- Passion for Marketing
- Driven, Passionate, and creative Team player
Timeline
Account Specialist/ Team Lead
Sound Imaging
12.2016 - Current
Business Partner Relationship Manager
ColorSciences
12.2016 - 12.2017
Inside Sales and Territory Sales Manager
Heska
12.2006 - 01.2015
Outside Territory Manager
Cbeyond
07.2006 - 12.2006
Veterinary Technician
Newbury Park Animal Hospital
01.2005 - 06.2006
Veterinary Technician
Moore Animal Hosptital
04.2004 - 12.2004
Animal Care Technician
Colorado State University
04.2003 - 04.2004
Bachelor of Science - Animal Science
Colorado State University
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