Melissa Teeter
Summary
Continue to give our practices the best experience possible in the position of Clinical Support Team Lead. In this role I would be able to support my teammates with the knowledge I have acquired in my 19 years of dentistry & customer service. Dentistry is my passion & the skills I have learned over the years will no doubt make me a great fit for the position. I am a leader & someone who loves to teach & help. Throughout those years I have encountered very complex questions, situations, & managed several teams which will make transitioning to CSL feel natural for me.
Overview
20
20
years of professional experience
Work History
CX T1 & CST
Dandy
04.2022 - Current
Lead Dental Assistant
Reflection Ridge Dental
01.2019 - 01.2022
Lead Dental Assistant
Dr. Grant Ringler
01.2006 - 01.2019
Skills
- Proficient in dental practices for 19 years
- Was lead assistant at the two offices I have worked at
- Intense customer service because I was the lead assistant
- Closely monitored my teams work & did evaluations
- Experience in T1 & CST
- Highly motivated, organized, & hard working
- 14 years experience with Itero scanner
- 25 years experience with Cerec scanner
- 25 years designing, milling, staining, & glazing with Cerec CAD/CAM
- 1 year designing & milling crowns & bridges with Glidewell Fastmill
- Skilled in maintaining accurate documentation
- Proven team management skills
- Special expertise in staff management, patient management, building relationships with staff, patients, Dr’s, & practices so they know they can trust me & that I am there to support them
- Excellent at talking with practices & doctors who are upset I make sure they feel heard & understood I connect with them & then come up with a solution that makes them happy & feeling that their thoughts are of value because they are
Timeline
CX T1 & CST
Dandy
04.2022 - Current
Lead Dental Assistant
Reflection Ridge Dental
01.2019 - 01.2022
Lead Dental Assistant
Dr. Grant Ringler
01.2006 - 01.2019
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