Melissa Tellez
San Fernando,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Team Member
Cinemark Theaters
04.2022 - 08.2023
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Trained new team members by relaying information on company procedures and safety requirements.
Volunteer
Casa Milagrosa De Paul Los Angeles
06.2021 - Current
- Prepared hot and cold breakfasts and lunches adhering to dietary restrictions and food safety standards, ensuring nourishing meals for homeless individuals.
- Maintained a welcoming and dignified atmosphere by greeting and interacting with guests in a compassionate manner.
- Kept dining areas clean and organized through timely table clearing, surface sanitization, and supply replenishment, enhancing guest comfort.
- Collaborated effectively with a diverse team of volunteers to coordinate meal schedules and optimize food resources for efficient day center operations.
- Assisted in managing food inventory and supplies, contributing to cost-effective meal planning and minimizing waste.
- Communicated promptly with staff, volunteers, and guests, ensuring smooth information flow and addressing special requests or concerns.
Education
High School Diploma -
Vaughn International Studies Academy
Pacoima, CA06.2024
No Degree -
Los Angeles Mission College
Sylmar, CA06.2024
Skills
- Cash Handling
- Workplace Safety
- Complaint Resolution
- Customer Service
- Computer Skills
- Fluent in Spanish
- Teamwork and Collaboration
- Attention to Detail
- Following Instructions
Accomplishments
- Honor Roll spanning from 9th to 12th Grade
- Athletics, Varsity Soccer "Most Valuable Player," 2022-2023 Season
- Varsity Captain, Soccer Team, 2021-2022 & 2022-2023 Season
- Recognition for Outstanding Achievement in Computer Sciences/Engineering 2022-2023
Languages
Spanish
Native or Bilingual
Timeline
Team Member
Cinemark Theaters
04.2022 - 08.2023
Volunteer
Casa Milagrosa De Paul Los Angeles
06.2021 - Current
High School Diploma -
Vaughn International Studies Academy
No Degree -
Los Angeles Mission College