Melissa Thompson
West Fargo,North Dakota
Summary
I am seeking a challenging nursing position where I can utilize the skills, knowledge, and working history I have attained at Sanford Health while enhancing my personal growth as a Registered Nurse to provide optimal patient care.
Overview
14
14
years of professional experience
1
1
Certification
Work History
RN Pain Clinic
Sanford
09.2019 - Current
- Charge nurse which includes assigning daily assignments, delegating responsibilities to nursing/PCT/MA staff as per the need of the department to provide optimal patient care and flow, communicating with upper management on concerns/needs of the department, ordering supplies, coordinating/scheduling patient appointments, works with reps to coordinate appointments/procedures, collaborates with providers to provide optimal patient care, training of new staff, point of contact for any immediate concerns at the clinic.
- Procedural nurse which includes setting up sterile field, administering IV moderate sedation when indicated while consistently monitoring patient vitals and comfort, providing patient and family pre and post procedural education, getting permission to hold blood thinners and other medications from prescribing provider as needed depending on upcoming procedure.
- Ambulatory nurse which includes rooming patients, assessing current patient status/condition, communicating with PCP on elevated blood pressures and other pertinent patient concerns, medication refills, telephone nursing.
RN Interventional Radiology
Sanford Health
05.2017 - 09.2019
- Prepare patients for procedures including checking and verifying vital signs, medications, NPO status, lab results and medical history
- Administer IV conscious sedation and analgesia during IR procedures while constantly monitoring patient status and comfort throughout procedures
- Provide education to patient and family ensuring they understand the procedure prior to signing consent
- Maintains patient privacy, dignity and safety
- Work in the IR clinic rooming patients, checking vital signs, dressing wounds, coordinating care between other departments, facilities, inpatient floors, therapies and admissions
- Schedule and coordinate outpatient clinic appointments and testing
- Provide emergency care /interventions when indicated.
RN Case Management Coordinator
Blue Cross Blue Shield of North Dakota
07.2016 - 05.2017
- Responsible for performing functions of assessment, analyzing, planning, facilitating, and evaluating members that have potentially long-term, high dollar or catastrophic medical conditions throughout the continuum of care for coordination of care along with performing medical reviews to determine medical necessity according to the benefit plan
- Identify and assess members with complex, acute or chronic conditions for possible Case Management intervention
- Develop, coordinate and monitor a plan of treatment for the member who has complex or long-term case management needs
- Review/Determine benefits for Inpatient Acute Rehab admissions and Alternate Care Services (SNF, SWB, TCU, HHC, HSP) for medical necessity and appropriateness.
RN Ambulatory Internal Medicine Resident Clinic
Sanford Health
08.2011 - 07.2016
- Train new and existing staff and provide guidance when asked questions related to the Resident Clinic
- Assist patients with the ongoing care of chronic diseases by answering questions, providing education, and addressing concerns and needs
- Working as a team with providers and clinic staff to have these needs met
- Assist with the education and training of resident providers in the clinic setting
- Including monitoring the work to ensure completion in a timely manner
- Collaborate with attending and resident providers to develop appropriate plans of care
- Assist with the development of the resident program to improve patient care and maintain efficiency of the day to day operations
- Worked with patients as a RN Health Coach which included using motivational interviewing to assist patients with lifestyle changes, goal setting, and care coordination throughout the health care system
- Worked with the Internal Medicine Hospitalists for 2 years as a point of contact assisting patients with needs after discharge and prior to resuming care with their PCP
- Telephone triage nursing
- Received Chronic Care Professional (CCP) certification
- Monitor the daily clinic workload to ensure appropriate and timely follow up is completed which includes phone calls and messages to and from patients, medication refills, faxes, paperwork, walk in patients, and monitoring lab and procedure results to ensure timely notification
- Daily duties also include rooming patients which includes completing intake, vitals, pain assessment, reporting to the provider, giving immunizations, and assisting with procedures completed during the exam
- Ensure appropriate follow up is scheduled as recommended and ordered.
RN Inpatient 6 South Medical Specialty
Sanford Health
08.2009 - 08.2011
- Provided quality nursing care to patients hospitalized with diverse, complex disease processes including general medical, detox, and mental health
- Provided bedside care and treatment to patients which included medication administration, dressing changes, IVs, catheters, and all other aspects of floor nursing care
- Completed intakes with new admissions, which included thorough initial assessments
- Facilitated with the discharge and transfer of patients
- Floated to orthopedic, surgical, and neuro floors as needed.
Education
Associate in Science - Registered Nurse
Minnesota State Community and Technical College
Detroit Lakes, Minnesota05.2009
Bachelor of Arts - Criminal Justice
Minnesota State University
Moorhead, Minnesota05.2004
Skills
- Patient focused with an intuitiveness of patient needs
- Self-motivated with a diligent capability to organize and prioritize tasks
- Strong work ethic with a professional approach and eagerness to learn
- Charge, Inpatient, Procedural and Ambulatory nursing experience
- Organized, timely and detail oriented
- Strong observational, listening and communication skills
Certification
ACLS
BLS
Timeline
RN Pain Clinic
Sanford
09.2019 - Current
RN Interventional Radiology
Sanford Health
05.2017 - 09.2019
RN Case Management Coordinator
Blue Cross Blue Shield of North Dakota
07.2016 - 05.2017
RN Ambulatory Internal Medicine Resident Clinic
Sanford Health
08.2011 - 07.2016
RN Inpatient 6 South Medical Specialty
Sanford Health
08.2009 - 08.2011
Associate in Science - Registered Nurse
Minnesota State Community and Technical College
Bachelor of Arts - Criminal Justice
Minnesota State University
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