Shipping Supervisor
Melissa Thompson
United Refractories, Inc.
Connersville,IN
15
years of professional experience
Detail-oriented professional with extensive experience in shipping and logistics management. Skilled in optimizing transportation efficiency and implementing process improvements, contributing to a significant reduction in shipment errors. Committed to enhancing team performance through effective training and mentorship.
Work History
Shipping Supervisor
2 Years 3 Months- Supervised daily shipping operations, ensuring timely dispatch of orders.
- Coordinated logistics with carriers to optimize transportation efficiency.
- Trained and mentored team members on shipping procedures and safety protocols.
- Implemented process improvements, enhancing shipment accuracy and reducing delays.
- Collaborated with cross-functional teams to resolve shipping-related issues effectively.
- Supervised shipping team of 5 employees.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Inspected loading operations for improvements in efficiency and safety.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
- Reduced shipment errors by conducting thorough inspections of outgoing packages.
- Evaluated current workflows regularly to identify bottlenecks and inefficiencies, implementing changes as needed to maintain optimal shipping performance.
- Implemented process improvements that enhanced workflow and reduced turnaround time.
- Monitored compliance with shipping regulations and company policies, ensuring accuracy in documentation.
- Collaborated with cross-functional teams to streamline logistics and improve service delivery.
- Analyzed performance metrics to identify areas for improvement in shipping processes.
- Optimized storage space usage by organizing inventory according to product type and frequency of use.
- Oversaw loading dock operations, maintaining a safe environment and preventing accidents or delays during peak hours.
- Reduced order errors through meticulous attention to detail in the verification of outgoing shipments.
- Reduced overtime hours by allocating resources effectively and prioritizing tasks based on urgency and importance.
- Prepared and maintained accurate records of shipments to enable tracking history and acquire consistent information.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Assigned tasks to team members to complete within designated time frames.
- Monitored production levels and implemented measures to increase output.
- Enforced team adherence to safety regulations and protocols.
- Supervised daily shipping operations to ensure timely processing of shipments.
- Trained and mentored team members on safety protocols and operational efficiency.
- Enhanced warehouse efficiency by implementing streamlined shipping processes.
- Coordinated with multiple departments for seamless order fulfillment, enhancing cross-functional collaboration within the company.
- Prepared and maintained accurate records of shipments to enable tracking history and acquire consistent information.
Lead Logistics Administrator
13 Years 1 Month- Coordinated logistics operations with suppliers to streamline material flow and reduce delays.
- Trained new staff on logistics systems, enhancing team productivity and knowledge retention.
- Oversaw compliance with safety regulations, ensuring adherence throughout logistics activities.
- Collaborated with cross-functional teams to resolve logistical challenges, optimized supply chain operations and improve service delivery.
- Resolved logistical issues promptly, minimizing disruptions to business operations and maintaining strong client relationships.
- Maintained detailed records of shipments, tracking progress from order placement to final delivery.
- Developed and maintained shipping schedules to optimize delivery timelines and efficiency.
- Implemented process improvements that enhanced operational workflows within logistics department.
- Prioritized tasks effectively during high-pressure situations, ensuring timely completion of critical projects and minimizing disruptions to daily operations.
- Ensured compliance with relevant regulations, including import/export laws and hazardous materials handling guidelines.
- Enhanced warehouse organization by establishing a clear labeling system and efficient storage layout.
- Improved order processing efficiency by automating data entry and streamlining workflows.
- Supervised logistics functions and operations.
- Developed logistical checklists to guide activities support.
- Managed logistics assets for timely and cost-effective delivery of cargoes.
- Managed functional areas of logistics.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Updated and maintained databases to track shipments and inventory.
- Managed inventory levels to verify availability of stock for customer orders.
- Monitored and adjusted inventory levels according to demand.
- Implemented systems and procedures for accurate data collection and reporting.
Education
GED
Skills
Stock control oversight
Coordination of shipping activities
Team supervision
Supply chain logistics supervision
Logistics process coordination
Inventory oversight
Supply chain coordination
Regulatory adherence
Precise order fulfillment
Stock control supervision
Compliance with safety regulations
Performance assessment process
Strategic task management
Experienced in forklift operation
Skilled in Microsoft Office tools
Experienced with digital technologies
Effective task delegation
Prompt cargo processing
Strong verbal communication
Shipping analysis
Quality control in documentation
Effective scheduling coordination
Logical evaluation
Adherence to procedures
Data accuracy assessment
Specification alignment
Strategic problem identification
Prioritization and planning skills
Attention to detail
Experienced in effective problem solving
Proficient in task prioritization
Critical thinking
Skilled in organizational methods
Clear spoken communication
Operational logistics coordination
ERP software proficiency - SAP
Timeline
Shipping Supervisor
United Refractories, Inc.
03.2024 - CurrentRead More
Lead Logistics Administrator
Valeo Engine Cooling
02.2011 - 03.2024Read More
Fayette County Vocational School
GED
Read More