Melissa Thurmon
Bryant,AR
Summary
Experienced purchasing professional with top-notch leadership, program management and planning abilities. Excellent verbal and written communication skills paired with organized nature and advanced problem-solving strengths. Improves policies, reduces waste and supports business needs with efficient, high-quality materials.
Overview
20
20
years of professional experience
Work History
Purchasing Manager
Snack Rack Inc
North Little Rock, AR
09.2021 - Current
- Developed and maintained relationships with suppliers to ensure optimal pricing and quality.
- Analyzed market trends to forecast inventory needs and optimize stock levels.
- Negotiated contracts with vendors, resulting in cost savings and improved terms.
- Implemented purchasing policies that increased efficiency and reduced waste.
- Sourced vendors, built relationships, and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Monitored and evaluated vendor performance to determine compliance with quality standards.
- Progressed through various purchasing, warehousing and leadership roles.
- Generated reports, documents and analysis in Cantaloupe for senior management review and approval.
- Conducted regular research to identify trends and cost saving opportunities.
Medical Assistant
Family Medicine Podiatry PLLC
Pine Bluff, AR
03.2017 - 09.2021
- Assisted with patient intake, documenting medical histories and vital signs accurately.
- Coordinated scheduling of patient appointments, optimizing clinic workflow and minimizing wait times.
- Performed basic laboratory tests, ensuring patient comfort and safety.
- Managed medical records with precision, maintaining compliance with HIPAA regulations and clinic policies.
- Implemented electronic health record systems efficiently, improving data retrieval speed and accuracy for patient care.
- Trained new staff on office procedures and best practices, fostering a collaborative team environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Educated patients on post-procedural care, enhancing recovery outcomes through clear communication.
Bar Server
Creamland
Pine Bluff, AR
05.2014 - 03.2017
- Delivered exceptional customer service in high-volume bar environment.
- Prepared and served beverages according to established recipes and standards.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Assisted in training new staff on standard operating procedures and best practices.
- Managed inventory levels, placing orders to maintain stock availability and minimize waste.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
- Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
- Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
Restaurant Worker
Catfish Corner
El Dorado, AR
03.2006 - 07.2012
- Provided exceptional customer service, ensuring a welcoming dining experience for all patrons.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
- Assisted in menu preparation, contributing to daily specials and seasonal offerings.
- Collaborated with team members to streamline order processes, improving service speed.
- Trained new staff on operational procedures and best practices for customer engagement.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
Education
High School Diploma -
El Dorado High School
El Dorado, ARSkills
- Purchase order management
- Supplier relationship management
- Inventory coordination
- Vendor relationship management
- New vendor setup
- Vendor sourcing
- Cost reduction
- Strategic planning
- Project management
- Supplier relations
- Efficiency improvement
- Resourcefulness
- Material requirement planning
- Professional demeanor
- Quality assurance standards
- Distribution experience
- Data analysis
- Professional communication skills
- Purchase orders
- Customer service
- Documentation and reporting
- Attention to detail
- Pricing updates
- ERP systems
- Basic mathematics
- Needs assessment
- Staff training
- Teamwork and collaboration
- Problem-solving
Timeline
Purchasing Manager
Snack Rack Inc
09.2021 - Current
Medical Assistant
Family Medicine Podiatry PLLC
03.2017 - 09.2021
Bar Server
Creamland
05.2014 - 03.2017
Restaurant Worker
Catfish Corner
03.2006 - 07.2012
High School Diploma -
El Dorado High School