Melissa Tillery

• *This would have been the forever home. Unfortunately, half of the Talent Acquisition positions were eliminated Thursday, October 6th due to downsizing across the organization.
• Established consistent language and methodology for talent discussions, development, and succession.
• Evaluated resumes, interviewed and presented qualified candidates to hiring managers, and solicited feedback to refine recruiting strategy.
• My average time to fill was less than 30 calendar days.
• Consistently exceeded expectations and received multiple accolades from hiring managers regarding performance, along with repeated mentions in the company HR101 meetings from new hires regarding candidate experience.
• Positions filled: legal, accounting and finance, compliance, human resources, talent acquisition, project management, and construction.
• Optimized sourcing networks and used proactive methods to direct source candidates.
• Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for the company.
• Developed and maintained strong working relationships with executives, theHR team, and hiring managers to foster partnerships that produced consistent results.

• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Developed and implemented strategic account plans to generate new, advantageous customers.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Performed outside business-to-business sales with proven proficiency in prospecting and territory management.
• Quoted prices, credit terms and completed all new account set up documents (contracts, COQ, JSC, and CFA).

• Reviewed accounts monthly to monitor and track customer lease maturity and opportunities for additional revenue generation.
• Stayed abreast of competitive landscape and emerging technologies to best position brand in the global marketplace.
• Delivered targeted multi-platform integrated sales presentations.
• Prepared forecasts and mapped resources to the most valuable opportunities.
• Reviewed current contracts to identify upcoming contract expirations and coordinated with stakeholders to analyze contract renewals and re-negotiation.
• Maintained comprehensive industry knowledge and studied consumer behavior to identify and present innovative solutions.
• Consistently exceeded quota and KPIs, with 2021 performance over 120% of to plan.

• Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
• Held weekly meetings with account executives to identify techniques to overcome sales obstacles.
• Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes
• Exceeded regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
• Finalized sales contracts with high-value customers.
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.

• Maintain clearly defined goals for hours, gross profit, EBITDA, and Contribution Margin.
• Management responsibility for two recruiters, one sales representative, and one coordinator.
• Full responsibility for P&L and ensuring that established budget and goals are met.
• Provide complete and accurate reporting of weekly GM$, GM%, average hours worked, and average pay/bill rates.
• Track office performance by week, month, and year to ensure consistent growth and profitability.
• Ensure compliance with company policies and procedures, and all local, state, and federal laws.
• Conduct daily staff meetings with SMART goal setting by individual and team.
• Responsible for theoverall budget and financial planning.
• Identify and resolve operational problems by developing and implementing alternative methods for work improvement and adherence to SOP.
• Responsible for assisting in the generation of new business through participation in professional organizations, business expos, various local networking events, and cold calling.
• Managed SUI Cap, processed Unemployment Claims/attend hearings and maintained active COIs.

Accomplishments: Took over abranch with zero operational staff, hired two recruiters, and brought the branch from an average of 40-45 weekly associates to 90-95 with an average GM of 22.36%.

• Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for the company.
• Created and drove talent acquisition and job placement strategies to attract diverse candidates.
• Evaluated resumes, interviewed and presented qualified candidates to hiring managers, and solicited feedback to refine recruiting strategy.
• Analyzed recruiting metrics to share reports and recommendations with stakeholders.
• Implemented improvements to reduce company outsourcing costs.
• Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
• Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change and assess progress
• Completed talent acquisition and management for 400+ internal and external placements in a single year.