Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Tostado

Hayward,CA

Summary

Accomplished Coordinator at CCRM SF, proficient at enhancing patient satisfaction and operational workflows. Skilled in relationship building and data entry, I improved team productivity through effective communication. Experienced in injections and medical records review, I consistently delivered high-quality care while managing complex FET and IVF calendar building.

Overview

6
6
years of professional experience

Work History

IUI Cycle Coordinator/Interim IVF Coordinator

CCRM SF
04.2019 - Current
  • Hands on care with patient injections and assisting physicians with procedures.
  • Records review, data entry, and produced documents.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Enhanced operational workflows by maintaining well-organized documentation and updating records accurately as needed.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.

Education

Bachelor of Science - Clinical

California State University, East Bay
Hayward, CA
09-2016

LVN - Nursing

Unitek College
Fremont, CA
12-2018

Skills

  • Relationship building
  • Data entry
  • Multitasking and organization
  • Work Planning and Prioritization
  • Injections
  • Patient Teaching
  • Medical records review
  • IUI, IVF and FET calendar building

Timeline

IUI Cycle Coordinator/Interim IVF Coordinator

CCRM SF
04.2019 - Current

Bachelor of Science - Clinical

California State University, East Bay

LVN - Nursing

Unitek College

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