Tamika Blackwell

• Assisted with customer requests and answered questions to improve satisfaction.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Conducted testing of software and systems to ensure quality and reliability.

• Reconciling month-end close.

• Balancing bank accounts.

• Accurately reconciled cash for Diversicare facilities by collaborating with teammates to ensure a timely closing each month.
• Diligently worked with billers and management to solve problems, resulting in a reduction of discrepancies and bad debt.
• Independently work with over eighty facilities to ensure payments are distributed accurately and efficiently, to allow error-free billing.

Manager Max Pittard, Ph.D. 615-886.5260

• Reading EOB remits
• Posting Insurance payments, co-pays ded.
• Balance your Bank of America banking account.
• Balance Bank of America banking account