Melissa Triggs
New Home Sales Consultant
Cypress,TX
Summary
New Home Sales Consultant with over 6 years of successful experience in New home sales and 15 years of sales experience. Recognized consistently for performance excellence and contributions to success in the interior design and new home sales industry. Talented Sales Counselor with exceptional marketing skills and custom home sales background. Enthusiastic professional with ability, drive and determination needed to succeed in new business development. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually. Proficient in Microsoft Office & Publisher, Lasso, Sales force, Sales Simplicity and Co-Construct. MISSION Helping families purchase the home of their dreams by guiding them through the buying process and dispelling the myth that buying a home is a stressful experience. Enthusiastic, energetic, positive , self-motivated, customer-driven, and results-oriented professional who approaches challenges with a strong work ethic and integrity. Valuable team leader/member with outstanding organizational and negotiation skills focused on customer Satisfaction.
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Custom home sales consultant
Royal Texan Homes
Conroe , TX
2019.10 - 2020.04
- Maintain model home and addressing any issues needing addressed with our construction team.
- Meet and greet customers at our model home, identify their needs and wishes, show them our unique process and why Royal Texan Homes is the best-suited custom builder.
- Showcase our above-average luxury standard features and how this benefits my clients.
- Finding the appropriate floor plan for my clients and then referring them to our architecture department for drawing and pricing.
- Explain the amazing turnkey program that manages their land site and construction.
- Actively pursue new leads and update our top builder CRM system.
- Increased sales through effective networking and marketing strategies to grow new business and increase productivity.
- Followed-up on the escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Developed and maintained list of available lots to purchase for our clients.
- Developed and polished successful sales presentations to highlight product benefits, quality and advantages against competitors.
- Developed new business and managed new and existing clients.
- Increased home sales through persuasion, negotiation and ability to close.
Custom Homes Sales Consultant
Sierra Classic Custom Homes
Chappell Hill , TX
2018.11 - 2019.07
- Responsible for Selling $4.6 M.
- Actively pursue new leads and update our top builder CRM system
- Meet and greet customers at our model home, identify their needs and wishes, show them our unique process and why Sierra Classic Custom Homes is the best-suited custom builder.
- Showcase our above-average luxury standard features and how this benefits my clients.
- Finding the appropriate floor plan for my clients and then referring them to our architecture department for drawing and pricing.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Utilized effective communication and active listening skills to create client rapport to grow profitability.
- Drove business development through proactive networking and relationship-building strengths.
- Communicated with customers to understand needs and recommend appropriate solutions..
- Helped resolve client problems quickly with superior customer service.
- Completed customer contracts and warranties as part of administrative aspects of sales.
- Documented all customer interactions using our CRM to capture data in processing system.
New Construction Business Development
The Seth Brothers - Re/Max Fine Proper es
Sugar Land , TX
2017.11 - 2018.05
- Played a key role as a member of fastest growing team in Houston.
- Ranked #1 Realtor team by GHBA in 2016, specialized in new construction homes and resale.
- Supervised all building trades from site development to project completion.
- Conducted client interviews, analyzing their needs to identify their best-suited home.
New Home Sales Counselor
Princeton Classic Homes
Spring , TX
2016.06 - 2017.07
- Generated $4.3M in new home sales.
- Actively drove traffic through initial and follow-up phone calls and coordinating/hosting public and broker events which boosted traffic by 60% within 30 days.
- 1st to sell homes in a community that had been unable to previously sell & open over a year before I took on the exciting and challenging role.
- Facilitated guided tours to prospective customers through our home sites to familiarize them with the community layout.
- Explained benefits of home design, construction quality and other features to identify the benefits of purchasing from me.
- Ensured models and all inventory homes were appropriately cleaned, maintained ,secured and proper signage in place.
- Engaged in the company’s defined selling process during product tour to deliver effective sales presentation and close the sale.
- Completed all necessary follow-up to ensure consistent closing of sales and to convert leads to buyers.
- Managed backlog and maintained constant communication with customers post purchase.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Drafted contracts for home buyers and corresponded closing and other related documents before move-in.
- Created detailed inventory flyers, Community information sheets, marketing collateral, and CMA's to accurately promote properties and meet client needs.
- Generated leads for sales through cold calls and referrals.
Interior Design Consultant
Interiors & More
Cypress , TX
2009.01 - 2015.01
- Featured in Living Magazine Cypress Issue of November 2014.
- Provided design services through in-home consultations including space planning, room design, window treatments, rug placement and selection on of furniture, accessories, and wall art.
- Provided suggest and advice to develop design strategies ahead of implementation on.
- Designed floor plans, elevations, 3D perspective views and material boards for review and presentation.
- Participated in furniture selection and documentation of specifications.
- Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials and products.
- Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
- Developed space planning concepts, color palette selections and textile presentations.
- Consulted with clients to determine architectural preference to meet overall design goals.
- Assisted clients with budget considerations and made recommendations for furniture, wall hangings and decorative accessories.
- Interfaced effectively with design team members, including contractors and vendors to resolve issues and discuss ideas.
- Created plans and communicated deadlines to ensure projects were completed on time.
Skills
Negotiation
undefinedEducation
Associate of Arts - Psychology
University Of Phoenix
Tempe, AZ 2011.01 - 2012.09
No Degree - Business Marketing
Tomball Community College
No Degree - Certificate in Motivational Interviewing
The University Of Texas
Austin, TXNo Degree - New Home Sales For Pros
Sales Solve Everything
Plano, TXNo Degree - Certificate For L.C.D.C.
Institute In Chemical Dependency
Houston, TXTimeline
Custom home sales consultant
Royal Texan Homes
2019.10 - 2020.04
Custom Homes Sales Consultant
Sierra Classic Custom Homes
2018.11 - 2019.07
New Construction Business Development
The Seth Brothers - Re/Max Fine Proper es
2017.11 - 2018.05
New Home Sales Counselor
Princeton Classic Homes
2016.06 - 2017.07
Associate of Arts - Psychology
University Of Phoenix
2011.01 - 2012.09
Interior Design Consultant
Interiors & More
2009.01 - 2015.01
No Degree - Certificate For L.C.D.C.
Institute In Chemical Dependency
No Degree - New Home Sales For Pros
Sales Solve Everything
No Degree - Certificate in Motivational Interviewing
The University Of Texas
No Degree - Business Marketing
Tomball Community College
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