Melissa Trimarchi
Ephrata
Summary
Ecommerce Channel Merchandiser with experience creating and updating multi-channel product listings, managing catalog and SKU data, optimizing content, and maintaining accurate product images and infographics. Skilled in brand-aligned storytelling and cross-functional collaboration with brands, vendors, and creative teams to ensure consistent, high-quality marketplace listings.
Overview
2026
2026
years of professional experience
Work History
E-Commerce Channel Merchandiser
Esbenshade's Garden Centers
Denver, PA
2020 - Current
- Develop engaging product narratives and optimize descriptions, bullet points, and selling features to set clear customer expectations and increase conversion.
- Executed individual and bulk updates to maintain accurate and consistent product listings across all channels and marketplaces, adhering to established style standards.
- Led initiatives to improve marketplace listing quality and compliance by correcting content errors, resolving policy violations, and addressing suppressed or noncompliant items.
- Collaborate with our Visual Content Creator to develop accurate, high-quality product images and infographics that enhance customer clarity and support efficient marketplace syndication.
- Partner with new brands and vendors to develop comprehensive, brand-aligned marketplace listings that showcase product features and support conversions.
- Created and maintained SOPs to standardize channel merchandising workflows driving improvements in team productivity and operational efficiency.
Order Fulfillment Associate
Esbenshade's Garden Centers
Lititz, PA
05.2018 - 2020
- Facilitated accurate packing and preparation of customer orders for shipment to guarantee safe delivery.
- Assessed and utilized optimal packing methods to enhance item protection and minimize shipping expenses.
- Generated shipping labels to ensure accurate order fulfillment and compliance with shipping standards.
- Managed packing station inventory and maintained clean, safe work environments to support operational efficiency.
- Promoted effective communication with co-workers and management while navigating shifting priorities.
- Utilized Microsoft Windows and Office programs to support daily operations. Followed company policies and safety procedures to maintain a secure work environment.
- Implemented best practices for order accuracy, enhancing customer satisfaction rates.
Education
Bachelor in Social Work & Welfare (BSW) - Social Work
Bloomsburg University
BloomsburgSkills
Technical Tools
- SellerCloud & ImageBridge
- Ecommerce Marketplace Platforms (ie: Amazon, Walmart, eBay)
- Big Commerce
- Shopify
- Microsoft Excel (bulk uploads, data management)
- Microsoft Word
- Microsoft Teams
Core Competencies
- Ecommerce Channel Merchandising
- Multi-Marketplace Listing Management
- Product Content Writing & Optimization
- Catalog, SKU & Attribute Management
- Bulk Uploads & Backend Updates
- Marketplace Compliance & Listing Quality
- Brand-Aligned Product Storytelling
- Cross-Functional Collaboration
Timeline
Order Fulfillment Associate
Esbenshade's Garden Centers
05.2018 - 2020
E-Commerce Channel Merchandiser
Esbenshade's Garden Centers
2020 - Current
Bachelor in Social Work & Welfare (BSW) - Social Work
Bloomsburg University