Duygu Bozkurt
West New York,NY
Summary
Dedicated Jewelry Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable employee seeking E-Commerce position. Offering excellent communication and good judgment. Experienced E- commer with over 3 years of experience in E-commerce Online Sales. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
years of professional experience
2
2
Languages
Work History
E-Commerce Specialist
Golden Moon Inc
Manhattan, NY
09.2021 - 10.2022
- Maintained working knowledge of company products, services and promotions
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service
- Corresponded with online customers to address questions or complaints about products, policies or shipping methods
- Managed financial tracking, inventory coordination and social media marketing
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
E-Commerce Specialist
Bayam Jewelry
Manhattan, NY
06.2020 - 09.2021
- Monitor product listings and update/adjust as needed
- Updating the sales dashboard on google sheets using the sales report on a daily, weekly, monthly, and ad-hoc basis
- Entering and reviewing product data and quantity in the shipment and making sure that the shipments are free from errors which may violate e-commerce platform policy
- Strategize and implement promotions on the retail channel
- Communicate new product updates and existing product changes to the e-retailers
- Check the review of our products on the customer website, and monitor retail selling price points
Cafe Manager
Christmas In New York
Manhattan, NY
12.2018 - 06.2020
- Secured daily cash by verifying totals and making nightly deposits.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Purchased food and cultivated strong vendor relationships.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Face Painter
Magical Team Work
Cliffside Park, NJ
01.2017 - 01.2018
- Engaged customers in process to provide memorable experience.
- Kept work areas clean and neat at all times.
- Married artistic skill with customer suggestions to create unique designs.
- Followed health and safety protocols for guest and employee benefit.
- Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
Education
Labor Economics And Industrial Relations
Okan University
Skills
Workflow, Schedule Management, Google Suite, Google Docs, Google Cloud Platform, Data Entry, Sellercloud, TeamBuilding, Self-motivated, English, Documentation review, Bilingual
Package tracking
Package tracking
Shipping management
Inventory coordination
Active Listening
Google Workspace
Teambuilding
Multitasking Abilities
Cultural Awareness
Timeline
E-Commerce Specialist
Golden Moon Inc
09.2021 - 10.2022
E-Commerce Specialist
Bayam Jewelry
06.2020 - 09.2021
Cafe Manager
Christmas In New York
12.2018 - 06.2020
Face Painter
Magical Team Work
01.2017 - 01.2018
Labor Economics And Industrial Relations
Okan University