Melissa Trueworthy

• Assisting Project Managers in preparing project plans and schedules, tracking progress, and reporting results.
• Attending all meetings and record detailed meeting notes to distribute to team daily.
• Developing presentations for management for technology workstream calls.

• Responsible for scheduling 30+ interviews daily across multiple time zones.
• Utilized Workday to gather information from candidates.
• Recorded all communication in Freshservice.
• Provided a positive experience for candidates, hiring managers, and recruiters.

• Responsible for all recruiting tasks such as screening, interviewing, and onboarding employees.
• Handled all administrative tasks for President, Vice President, and General engineering manager including tracking supplies, samples, and reports.
• Maintained up-to-date employee records.
• Proofread proposal packages for public bids.
• Posted for social media and managed three separate emails for office.
• Dispatched inspectors to multiple job sites across Southern California.

• Data collection and data input associated with fast-paced engineering projects
• Provided new hire, contractor and routine training on document control procedures and policies
• Answered and directed incoming multi-line telephone calls
• Made travel arrangements for inspectors and management for various project sites.

• Diagnosed, troubleshot, and identified solutions to resolve Transportation Management Software issues brought to attention by clients.
• Followed standard procedures for proper escalation of unresolved issues to the appropriate internal team members in a timely manner.
• Provided software trainings to incoming clients.

• Academic Advisor at an accredited university for over 135 domestic and international MBA students.
• Developed action plans to assist students in achieving educational goals.
• Provided regular communication with department chairs and faculty regarding university academic policies.
• Established and led peer mentorship program to assist international students get acclimated to university and life outside of their home country.

• Assisted over 50 clients with applications for refinancing/finance mortgage loans.
• Utilized and maintained electronic system for submitted documentation.
• Managed social media.

• Communicated with College of Business Administration (CBA) students to ensure academic success.
• Provided students with registration support and answered questions regarding CBA policies and procedures.
• Scheduled appointments for students with advisors.

Certification in Human Resource Management