Melissa Moore
Des Moines
Summary
Veteran professional with extensive experience in customer service and satisfaction. Proven ability to multitask while maintaining attention to detail. Committed to providing assistance and support to clients, ensuring their needs are met effectively.
Overview
14
14
years of professional experience
Work History
Daycare provider
Moore Love
Des Moines
09.2024 - Current
- Supervised children during playtime to ensure safety and engagement.
- Developed and implemented age-appropriate activities for skill development.
- Communicated with parents about daily activities and child progress.
- Monitored children's behavior, promoting positive social interactions among peers.
- Developed age-appropriate lesson plans that included music, art, outdoor games, and reading stories.
Social Committee Chair
Kingdom Living Iowa
Des Moines
06.2022 - 12.2025
- Coordinated logistics for activities, securing venues and managing schedules effectively.
- Led a team of volunteers to ensure smooth execution of events and initiatives.
- Planned monthly meetings to strategize future events and gather member feedback.
- Managed budgets for events, ensuring proper allocation of resources and expenses.
- Cultivated relationships with local businesses for sponsorship and support of initiatives.
- Assisted in creating promotional materials for upcoming activities.
Server/Designated Trainer
The Cheesecake Factory
West Des Moines
09.2011 - 10.2022
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Developed and implemented training programs to improve employee performance.
- Fostered teamwork by encouraging open communication and supporting colleagues during busy shifts.
Skills
- Attention to detail
- Activity planning and coordination
- Multitasking abilities
- Communication strategies
- Client needs anticipation
Timeline
Daycare provider
Moore Love
09.2024 - Current
Social Committee Chair
Kingdom Living Iowa
06.2022 - 12.2025
Server/Designated Trainer
The Cheesecake Factory
09.2011 - 10.2022