Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tomi Martinez

Billings,MT

Summary

Proven leader with a track record of enhancing team performance and customer satisfaction at Pier 1 Imports. Skilled in conflict resolution and effective communication, I excel in creating safe and nurturing environments, driving sales growth, and building lasting relationships. Achieved a significant increase in sales revenue through strategic planning and team motivation.

Overview

20
20
years of professional experience

Work History

Daycare Provider

Self Employed Services
10.2018 - 09.2024
  • Communicated effectively with parents about their child''s progress, behavior, and milestones achieved during daycare hours.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Managed daily routines, including meal preparation and nap times, promoting a structured and consistent schedule for children.
  • Maintained a safe and nurturing environment for children, ensuring their physical and emotional wellbeing.

Assistant Manager

Pier 1imports
12.2007 - 10.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies , banking

• inventory


• Customer service online and in store

Sales Manager

Motherhood Maternity
04.2004 - 10.2008
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Education

Billings Senior High
Billings, MT

Skills

  • Health and safety
  • Infant Care
  • Care Planning
  • Activities Planning
  • Child Supervision
  • Safety awareness
  • Group leadership
  • Recordkeeping requirements
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Effective Communication
  • Relationship Building
  • Self Motivation
  • Team Leader
  • Conflict Resolution
  • Time management abilities
  • Team Training

Timeline

Daycare Provider

Self Employed Services
10.2018 - 09.2024

Assistant Manager

Pier 1imports
12.2007 - 10.2018

Sales Manager

Motherhood Maternity
04.2004 - 10.2008

Billings Senior High
Tomi Martinez