Melissa Vanderpool

• Epic EMR (11+ years)
• Patient care coordination and advocacy

for rare disease (internal & external

departments & organizations)
• Clinical triage & assessment
• Provider & surgeon support
• Complex appointment scheduling
• Clinic lead & staff training
• Patient education
• Care plan coordination
• Medical documentation and collection
• Clinical workflow (surgical & non-

surgical optimization
• Telephone triage and staff training
• Assisted in minor surgical procedures
• Maintained patient confidentiality in compliance with HIPAA standards.
• Multidisciplinary Team Collaboration

(internal ) external departments &

organizations)
• Ordered and conducted appropriate

diagnostic testing

• Anticipated and adjusted schedules to maintain clinic and physician workflow

• Clinic float for multi subspecialties within ophthalmology clinics