Melissa Velazquez
Houston,TX
Summary
Experienced Bilingual Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Memorial Hermann Health System
09.2023 - Current
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
Medical Assistant
Family HealthCare Network
02.2023 - 09.2023
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided exceptional patient care by maintaining strong relationships with other healthcare professionals, such as physicians, nurses, and specialists.
Medical Assistant
National Vision
08.2022 - 01.2023
- Ability to have organizational skills that include preparing reports, critical thinking, attention to detail, clean and well-kept office.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
Education
Medical Assistant Degree -
Florida Career College
Houston Skills
- Phlebotomy
- Laboratory Specimen Collection
- Immunization Administration
- Medical Terminology
- HIPAA Compliance
Certification
- CMA - Certified Medical Assistant
- BLS
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Medical Assistant
Memorial Hermann Health System
09.2023 - Current
Medical Assistant
Family HealthCare Network
02.2023 - 09.2023
Medical Assistant
National Vision
08.2022 - 01.2023
Medical Assistant Degree -
Florida Career College
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