Melissa Venzon, AAS, CPC-A
Cincinnati,Ohio
Summary
Detail-oriented healthcare professional pursuing an entry-level Medical Coding position. Recently completed Medical Coding Certificate with strong knowledge of ICD-10, CPT, and HCPCS coding systems. Experienced in healthcare scheduling, patient coordination, and medical documentation with a focus on accuracy, compliance, and data integrity. Adept at learning new healthcare technologies and supporting efficient clinical workflows.
Overview
7
7
years of professional experience
Work History
Patient Care Associate
LYP
Cincinnati, OH
09.2025 - Current
- Provide direct patient support while maintaining accurate health information and documentation.
- Assist healthcare staff with scheduling, patient coordination, intake processes, and record updates within electronic systems.
- Facilitated communication between patients, families, and medical personnel.
- Ensure confidentiality and accuracy of patient data while supporting efficient clinical workflows.
Schedule Coordinator
La Soupe
Cincinnati, OH
01.2022 - 06.2024
- Developed and maintained schedules for multiple departments and locations.
- Utilized scheduling software to manage resources and track project progress.
- Streamlined scheduling processes to improve team collaboration and workflow efficiency.
- Communicated schedule updates and resolved conflicts to maintain operational continuity.
Appointment Coordinator
Daoist Traditions College
Asheville, NC
06.2019 - 08.2021
- Scheduled appointments and managed calendars for multiple healthcare providers.
- Processed patient intake documentation and maintained accurate electronic records.
- Collaborated with medical staff to improve scheduling availability and patient flow.
- Assisted with administrative documentation and patient communication.
Education
Medical Coding Certificate -
University of Cincinnati
Cincinnati, OH12-2025
Associate of Applied Science - Medical Assisting
Brown Mackie College
Cincinnati, OH08-2000
Skills
- Medical Coding & Documentation: ICD-10-CM/PCS, CPT, HCPCS
- 3M Encoder and AHIMA VLab
- Electronic Health Records (EHR)
- Health Information Management
- Medical Terminology and Anatomy
- Pharmacology Fundamentals
- Healthcare Ethics and Compliance
- Record Management and Data Accuracy
- Microsoft Office Suite, Excel, Access, Zoom, Canvas LMS, Adobe Reader, and common web browsers
- Patient Scheduling and Coordination
- Attention to Detail
- Basic life support
Timeline
Patient Care Associate
LYP
09.2025 - Current
Schedule Coordinator
La Soupe
01.2022 - 06.2024
Appointment Coordinator
Daoist Traditions College
06.2019 - 08.2021
Associate of Applied Science - Medical Assisting
Brown Mackie College
Medical Coding Certificate -
University of Cincinnati