Melissa Vilchis
The Bronx,NY
Summary
Aspiring Physician Assistant and biology student seeking a hands-on healthcare internship to gain clinical experience. Skilled in teamwork, leadership, problem-solving, and adaptability, I am motivated to develop practical experience and professional competencies in preparation for a career in patient-centered care.
Overview
4
4
years of professional experience
Work History
Lead Operator
Bryant Park Corporation
New York, New York
08.2023 - Current
- Oversaw ride operations, ensuring rider safety, and assisting guests throughout the ride experience.
- Led and supervised team members to ensure efficient daily operations and excellent customer service.
- Trained new employees on safety operating procedures and job responsibilities.
- Performed and documented daily equipment inspections to maintain safe, reliable operations.
- Handled cash register operations, processing cash and card transactions accurately.
Lead Visitor Services
Bryant Park Corporation/ 34th Street Partnership
New York, New York
03.2025 - Current
- Led and supervised staff to ensure efficient daily operations and exceptional customer service in high-traffic environment.
- Guided visitors to popular NYC attractions, providing information and recommendations for an enhanced experience.
- Created and managed staff rotation schedules to maintain optimal coverage and efficiency.
- Maintained organized workspace, ensuring proper handling and storage of deliveries to support operational efficiency.
Nursing Home Volunteer
St John's R.C. Church
Bronx, New York
04.2022 - 06.2022
- Engaged residents in conversations, board games, and group activities to promote social interactions.
- Visited nursing homes to provide companionship and emotional support to elderly residents.
- demonstrated empathy, active listening, and respectful communication.
- Built comfort interacting with older adults in a healthcare-adjacent environment.
Education
Bachelor of Science - Biology
City College of New York
New York (City), NY05-2027
Some College (No Degree) - Liberal Arts And Sciences
New York City College of Technology
Brooklyn, NYSkills
- Bilingual (Spanish and English)
- Leadership and team management
- Communication
- Customer service and training
- Problem-solving and critical thinking
- Teamwork
- Fast learner
- Microsoft 365
- Time management
Timeline
Lead Visitor Services
Bryant Park Corporation/ 34th Street Partnership
03.2025 - Current
Lead Operator
Bryant Park Corporation
08.2023 - Current
Nursing Home Volunteer
St John's R.C. Church
04.2022 - 06.2022
Bachelor of Science - Biology
City College of New York
Some College (No Degree) - Liberal Arts And Sciences
New York City College of Technology