Melissa Villarreal
Fort Stockton,TX
Summary
Dynamic Crew Member/Team Captain at Car-isma Carwash, Adept in customer service and crew leadership. Excelled in fostering teamwork, enhancing customer engagement, and streamlining operations for efficiency. Demonstrated problem-solving prowess and a flexible approach, significantly contributing to a positive work environment and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member /Team Captain
Car-isma Carwash
2023.10 - Current
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Managing team members and making sure everything is/was in order.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Became familiar with products to answer questions and make suggestions.
Basketball Referee ( High School)
Recreational Services
2022.11 - 2024.04
- Handled high-stress situations using superior calming techniques with basketball fans.
- Contributed to a positive game environment by maintaining a professional demeanor and interacting respectfully with players, coaches, and spectators.
- Expanded knowledge of official rules by participating in ongoing training sessions and workshops.
- Assisted in the development of younger referees through mentoring initiatives within local leagues or associations.
- Strengthened relationships with fellow referees by collaborating effectively in officiating teams.
Education
High School Diploma -
Fort Stockton High School
Fort Stockton, TX05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
- Customer Engagement
- Interactive communication skills
Certification
Certification- Business Management
Timeline
Crew Member /Team Captain
Car-isma Carwash
2023.10 - Current
Basketball Referee ( High School)
Recreational Services
2022.11 - 2024.04
High School Diploma -
Fort Stockton High School
Certification- Business Management
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