Michael Thompson
Experienced restaurant member and superviser
Chino Hills,CA
Summary
I’ve learned to work well in any situation and enjoy serving my customers. I love getting to know them to better serve and make their vist more enjoyable
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Team Member/Team Captain
Braums Ice Cream And Dairy
McAlester, Oklahoma
08.2024 - 12.2024
- Answered phone calls regarding inquiries about products or services.
- Trained new team members using approved training materials and information.
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Received, processed, and stocked merchandise in accordance with store policies.
CSR/Team Member
Pizza Hut
McAlester, Oklahoma
09.2023 - 08.2024
- Educated customers on special pricing opportunities and company offerings.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Answered inbound calls, chats and emails to facilitate customer service.
- Processed orders, forms, applications, and requests.
- Managed multiple tasks simultaneously while providing excellent customer service experience.
Server/host
Rosanna's Restaurant
Krebs , OK
01.2022 - 10.2023
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Served food and beverages to patrons and confirmed complete orders.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
GED -
Partridge Lane School
McAlester, OK04-2024
Skills
- Relationship building
- Daily specials memorization
- Dining customer service
- Server training
- Food running
- Price memorization
- Cash handling
- Customer service
Timeline
Team Member/Team Captain
Braums Ice Cream And Dairy
08.2024 - 12.2024
CSR/Team Member
Pizza Hut
09.2023 - 08.2024
Server/host
Rosanna's Restaurant
01.2022 - 10.2023
GED -
Partridge Lane School