Overview
Work History
Timeline
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Melissa Waits

Melissa Waits

Lockhart,TX

Overview

25
25
years of professional experience

Work History

Corrections Officer

MTC Corrections Coleman Unit
Lockhart, TX
07.2021 - Current

Customer Service Associate

Walmart
Lockhart, TX
02.2015 - 07.2021
  • Greeted customers and identified their needs.
  • Provided information about products and services available to customers.
  • Created detailed reports on customer service activities.
  • Escalated unresolved customer issues to the appropriate department or manager for resolution.

Housekeeping Attendant

Conejos Co Hospital
La Jara, CO
10.2010 - 01.2015
  • Replenished supplies in guest rooms such as drinking glasses and bathroom amenities.

High School Custodian

Centuary High School
La Jara, CO
05.2006 - 01.2010
  • Cleaned and sanitized all classrooms, restrooms, hallways and other common areas in the school.
  • Maintained janitorial supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Swept, mopped and vacuumed floors, stairs and carpets on a daily basis.
  • Performed minor repairs such as replacing light bulbs or repairing broken furniture.
  • Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
  • Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
  • Notified managers of repair needs or additions to building operating systems.
  • Steam-cleaned or shampooed carpets.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Moved furniture, equipment or supplies manually or with hand trucks.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
  • Set up and removed furniture, equipment and supplies required for meetings and special events.
  • Performed landscaping tasks and removed litter to maintain grounds.
  • Moved equipment and furniture to thoroughly clean space.

Care Giver/Assisted Living Aide

Kimberly Nursing
La Jara, CO
09.2002 - 04.2006
  • Followed safe lifting and transferring techniques to transport residents.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Partnered with registered nurses and physiotherapists to provide care to patients.

Dietary Aide

Conejos Co Hospital
La Jara, CO
03.1999 - 08.2002

Timeline

Corrections Officer

MTC Corrections Coleman Unit
07.2021 - Current

Customer Service Associate

Walmart
02.2015 - 07.2021

Housekeeping Attendant

Conejos Co Hospital
10.2010 - 01.2015

High School Custodian

Centuary High School
05.2006 - 01.2010

Care Giver/Assisted Living Aide

Kimberly Nursing
09.2002 - 04.2006

Dietary Aide

Conejos Co Hospital
03.1999 - 08.2002

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Melissa Waits